Lou Bachrodt Chevrolet Coconut Creek

I am not satisfied with the whole deal. I never questioned the dealer fee or doc fee. However I noticed that the "Conditional" listing price after trading my car and financing thru the dealer and p questioned the dealer fee or doc fee. However I noticed that the "Conditional" listing price after trading my car and financing thru the dealer and paying all dealer fees and doc fees and transfer tag fee is still missing a couple thousand dollars!!! I came back to ask them how is this even possible? Mo "The finance guy" got mad at me!!! The numbers are off, I said. No! We did not charge you this and that "Including Nitro Fill". Mo said. He tried to match the number by adding some extra hidden fees that I have never been told about them. Additionally I would never ask my car to be filled by Nitro with a cost of "$1000" nor they did claim it at the beginning. This was ridiculous enough for me to walk away out of the deal. Anyway, the number they told me that the car itself is going to be and I thought we are talking about the car price, it was the number out of the door ad I realized the issue after I went back home. My car worth $6000 if I wanted to trade it in a dealer based on KBB, and they paid me $5000, just to give me a better deal!!! The car had water pump, issues and I replace everything the next day, I told them I am going to need a discount for this to be repaired. Overall they never give me any discount or made me a deal. IT WAS A BAD BUSINESS. I GOT SCAMMED IN MANY WAYS. I DO NOT RECOMMEND THIS DEALER TO ANYONE ELSE. I"LL UPDATE THIS COMMENT IN CASE THEY FIXES THE ISSUE FOR ME. More

I went in and they diagnosed my car quickly. Let me know the issues and what needed to be fixed urgently and later on. The only problem that I had was that after the repair I was told my driver side window the issues and what needed to be fixed urgently and later on. The only problem that I had was that after the repair I was told my driver side window went out. But the issue was there were two different stories told to me. Originally I was told the technician had just finished my cars repairs but the window wouldn't go back up. The next day when I went to retrieve the car I was told the car was parked waiting to be sent home and a technician walked passed and saw the window down. I find that to be very weird because I had no issues whatsoever with the window until it was in their possession, and they didn't fix it. I was going to have to pay for it myself. I requested for them to at least pull it back up, which they did. But it made my experience not so great. Even though my car is fixed from major issues, unfortunately I left the dealership with yet another problem. Which should have never occurred. *Update Brandon and the service manager both worked with me closely to fix the issue with my window swiftly and efficiently. I came in and they were ready to fix my window and they did it within 2 hours. I left a happy customer, and my car has no issues concerning the prior problems I was facing before they repaired it. More

Excellent Staff !!! Excellent Service !!! Loyal customer for 15 years , because typically are treated like family ! for 15 years , because typically are treated like family ! More

Chris explained everything very thoroughly He handled Chris explained everything very thoroughly He handled the appointment on time Every employee was courteous and helpful. Chris explained everything very thoroughly He handled the appointment on time Every employee was courteous and helpful. More

I had a great experience! I love my new truck, great service that made it a smooth transaction. service that made it a smooth transaction. More

Everything was excellent from sales to finance and services. It was a pleasure to do business with you. services. It was a pleasure to do business with you. More

Sam is great timely delivery of my vehicle and so professional he came to the waiting room to let me know that my car was washed and ready professional he came to the waiting room to let me know that my car was washed and ready More

Matthew was great Called me and followed up to resolve an issue Extra words extra words extra words for the survey issue Extra words extra words extra words for the survey More

We had a very nice streamlined process for buying our car. The staff was very helpful and accommodating to our time schedule.. And even the most dreaded part, the financing was done with ease and extreme car. The staff was very helpful and accommodating to our time schedule.. And even the most dreaded part, the financing was done with ease and extreme efficiency. We were very pleasantly surprised with our experience there More

good experience.good team work. I recommended this dealer chevrolet. I have a beautiful day. im satisfaction with this barn of chevrolet dealer. good job chevrolet. I have a beautiful day. im satisfaction with this barn of chevrolet dealer. good job More