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Lou Bachrodt Chevrolet Coconut Creek

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
3.9
1,462 Reviews
Lou Bachrodt Coconut Creek Chevrolet in Florida - near Plantation, Boca Raton, Fort Lauderdale, Miami, Palm Beach, and the South Florida region - is a new Chevrolet dealer offering used cars, auto financing, vehicle service, and genuine Chevrolet parts. We're here to provide you with amazing customer service at every stage of the car ownership experience. Your unique car buying process starts off with the best vehicle inventory around. Our selection of new Chevrolet vehicles is unbeatable, whether you're looking for the base model or a vehicle maxed out with all the latest and greatest features. For vehicles that look and run just like new but cost less, our Certified Pre-Owned Chevrolet vehicles are for you. We also have a huge inventory of used cars and trucks in almost any make you can think of. Our sales representatives are always attentive to your wants and needs and can match you with the perfect vehicle. You don't even have to leave the dealership to secure financing! Visit our Finance Department, and our representatives will help you figure out what financial product is best for you - whether that's a new Chevrolet lease, used car loan, or an extended warranty. Even after the sale, Lou Bachrodt Coconut Creek Chevrolet is here for you with a state-of-the-art Service Department staff with technicians committed to keeping your ride in peak condition. You can visit us for all your routine maintenance and vehicle repairs, as well as genuine Chevrolet parts. We believe the car buying process should be as fast and hassle-free as possible. That's why you can take care of so many of your automotive needs right here on our website. Shop our entire inventory, value your trade, pre-qualify for financing, schedule a service appointment, or order parts, 24 hours a day 7 days a week. Feel free to contact us and let us know how we can serve you better!
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5500 N State Road 7

Coconut Creek, FL

33073

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Showing 1,462 reviews

August 27, 2021

When I arrived I was greeted very well and assisted well, however, when I was given my car after repair I noticed the car was washed very poorly More

by MARJORIEDALFONSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Potter
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Aug 31, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Marjorie, So sorry we did not get your car properly cleaned...Hey next time, just ask the porter to run it throughagain! If he says no, just ask for Judy Perry and tell him I said I would get your car cleaned..ok? Anyway, thank you for. being such a great loyal customer. And I hope you already know, that if there is anything I can do to help with your Chevrolet driving experience in the future, I am here for you! Thanks again for everything! Have a great day and please be safe out there!! Judy Perry Exceptional Customer Care 954-247-5245 jperry@loubachrodt.com

August 26, 2021

Brandon is one of the nicest most professional individual I have ever come across.Nothing but nice things to say about my experience..would definitely recommend. More

by JSuris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
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Aug 27, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

August 26, 2021

Very nice finance guy as well very friendly good variety of truck on lot and in the parking garage over all very happy with this dealership. I’ve bought all my cars and truck at this location. They told me More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Gillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elan Ohana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Levy, Justin Wheatley
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Aug 26, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Eric, Hi! My name is Judy Perry and I am the Customer Relations Manager here at Lou Bachrodt Chevrolet! I wanted to personally thank you very much for buying your Chevrolet from us and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you for taking the time to fill out the GM Sales Experience survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well with Elan and Justin, we are glad they ae on our team as well!!! Please note that if there is anything I can do to help with your Chevrolet driving experience in the future. I am here for you! Thanks again for everything! Have a great day! Judy Perry Customer Experience Manager jperry@loubachrodt.com CoconutCreekChevrolet.com 954-247-5245

August 25, 2021

Guillermo was very good, good service, he listened to me and final price was exactly as negotiated. No pressure. Thank you! More

by mariaperales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Batallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good experience with Guillermo, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on Google! Please stay safe!

August 25, 2021

Best experience ever in a dealer, evrything smooth no problems at all ,i will.recomend this dealer to friends and family 1000% josh hernandez thank you again More

by Josuehernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Shaheen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Batallas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet/Mazda - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on Google! Please stay safe!

August 25, 2021

If I could give it a zero star rating, overall I would. Zero customer service. Poor communications skills. Zero technological upgrades to communicate with customers. The majority of the company do not More

by Kbbfl
Recommend Dealer
No
Employees Worked With
David Hirsch
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We are truly sorry to lose your business!!

Aug 26, 2021 -

Kbbfl responded

If you cared you would have returned my call. I left a voice mail with Lester Nunez. Zero response. This dealership just lost out on $1600. Of service on my 2011 Tahoe. Stop pretending you care about my business.

August 24, 2021

The staff is consistently upbeat and cheerful…it is always a pleasant encounter in spite of often frustrating repair needs. I have never been disappointed. More

by snyder_g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Miller
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Aug 25, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Thank you very much Mr. Snyder for this great review on DealerRater! We appreciate your business and for your taking the time to review us!!

August 24, 2021

Good Customer Service, however, customers vehicles and completeness of tasks need to be checked before giving car back to customer and accountability when damage to car is evident by staff, totally unacce More

by Woods2ej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Aug 25, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for your honest review. Yes, we need to improve on our communication and accountability when it come to our service customers! We are working on this!!

August 22, 2021

Dealer had an advertised price on their website that they would not honor once I arrive at the building because I was a "cash buyer". Of course everyone knows the price on the site is not including tax, fees More

by Ezra
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George
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Aug 23, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Ezra, We appreciate your review! We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Most banks give incentives for financing, as well as for trade ins. As far as the “Internet Pricing”, we are very competitive, as is any Dealership.We do have a total disclosure on ALL Internet pricing, so as to make it less confusing to our potential customers. We are sorry if you felt you were misled.

August 22, 2021

Everyone involved in the process was pleasant, knowledgeable and efficient in their job. One quickest transaction I've ever done. Great experience. Will recommend again. More

by GARYHARRIS8587
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis McKitty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danilo Hornia
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Aug 25, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello Gary, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good experience our team!! We are very fortunate to have each and everyone of them!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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