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Lou Bachrodt Chevrolet Coconut Creek

Coconut Creek, FL

3.8
1,457 Reviews
Lou Bachrodt Coconut Creek Chevrolet in Florida - near Plantation, Boca Raton, Fort Lauderdale, Miami, Palm Beach, and the South Florida region - is a new Chevrolet dealer offering used cars, auto financing, vehicle service, and genuine Chevrolet parts. We're here to provide you with amazing customer service at every stage of the car ownership experience. Your unique car buying process starts off with the best vehicle inventory around. Our selection of new Chevrolet vehicles is unbeatable, whether you're looking for the base model or a vehicle maxed out with all the latest and greatest features. For vehicles that look and run just like new but cost less, our Certified Pre-Owned Chevrolet vehicles are for you. We also have a huge inventory of used cars and trucks in almost any make you can think of. Our sales representatives are always attentive to your wants and needs and can match you with the perfect vehicle. You don't even have to leave the dealership to secure financing! Visit our Finance Department, and our representatives will help you figure out what financial product is best for you - whether that's a new Chevrolet lease, used car loan, or an extended warranty. Even after the sale, Lou Bachrodt Coconut Creek Chevrolet is here for you with a state-of-the-art Service Department staff with technicians committed to keeping your ride in peak condition. You can visit us for all your routine maintenance and vehicle repairs, as well as genuine Chevrolet parts. We believe the car buying process should be as fast and hassle-free as possible. That's why you can take care of so many of your automotive needs right here on our website. Shop our entire inventory, value your trade, pre-qualify for financing, schedule a service appointment, or order parts, 24 hours a day 7 days a week. Feel free to contact us and let us know how we can serve you better!
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5500 N State Road 7

Coconut Creek, FL

33073

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Showing 1,457 reviews

March 02, 2022

The service department is excellent . They are very professional znd their commitment to a speedie. More

by JOHN.CANTELLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David cantella
Mar 04, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

John, Hello, We want to personally thank you very much for buying your new car from us and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving David such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well David!! We are very fortunate to have him on our team!!!

March 02, 2022

This was best decision I ever made to come here to buy my first car by Braxton. He was such amazing dealership and great comprehension skills. Also Ni the finance lady was calm and collected. She’s great and More

by Michelle Bien-Aime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton, Ni
Mar 04, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Michelle, Hello, We want to personally thank you very much for buying your new car from us and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving Braxton such a great score, we are very fortunate to have him on our team!!! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well !

March 02, 2022

The sales process was fine. The vehicle I purchased was serviced by their mechanics and they did not secure the oil drain plug properly. I Took to my mechanic to change my headl More

by GUSTAVOFERRAZ2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman not listed
Mar 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Gustavo, We are very sorry to hear this!! We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

March 02, 2022

Staff is very friendly and courteous. Waiting time was long but worth it. Good job. More

by CLARA-LOPEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a experience with Sam, even though the wait was long! We are working on that. We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 02, 2022

Went in for service. They ended up cracking my windshield. Nothing could be done that day. I’ve called Chris potter my service associate numerous times and no call back. More

by DANNYDITZEL88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Mar 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Danny, Have you heard anything back from Chris yet? I responded to your review originally and thought that someone had contacted you!

March 01, 2022

I was very pleased with the service experience. Scheduling was followed up with a confirmation by text a day before service was to be rendered and I was surprised the issue, an evaporator for the A More

by MAMANEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Mar 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 01, 2022

Need to give customers full understanding of what diagnostic were done on vehicle and if repairs are needed immediately or soon. More

by raslaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your recent service experience at Lou Bachrodt Chevrolet. Your complete satisfaction is very important to us and we apologize if our staff did not communicate with you better. We will get with the service department and work on this! We value you as a customer and hope we will have another opportunity to better serve you in the future.

March 01, 2022

Professional service with very little wait time. There was issues noted with my service. I will return to this dealership. More

by Cetienne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Cetienne, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 01, 2022

They were on time for the appointment, my request was handled rapidly by the service representative. They found the problem with my car and the repairs could be made without me having to return, as they More

by GUYLESSARD77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 01, 2022

The only dealer I trust my Corvette with. Matt is a gem, the best service advisor I've ever had. The service team is professional and the car always comes back right the first time! Well done More

by gbm26790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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