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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
896 Reviews

896 Reviews of Lou Bachrodt Chevrolet - Service Center

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May 05, 2025

Recently purchased a 2025 Silverado Trail Boss. Renee, Kenny and Moe were very professional and made the overall purchasing process a very pleasant experience. Their knowledge and expertise provide More

by mshin428
Recommend Dealer
Yes
Employees Worked With
Kenny Gillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moe Shaheen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

Excellent service as usual. Mathew met me upon my arrival. Directed me to the customer lounge. Within 45 minutes. Mathew came and advised me that my car was complete. Thank you More

by Vette
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Gonsalves
Apr 29, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

Vette, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

Muy buen servicio gracias son excelentes en su trabajo excelente servicio siempre que llevo mi carro están hay More

by JACKELINE67030318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

Nos alegra mucho haberle brindado una experiencia positiva. No dude en contactarnos si necesita algo. Que tenga un buen día.

April 26, 2025

In had an appointment 9am for a simple key activation, I took an Uber home because it was no transportation available to my house. Adviser toll me no later than 2 hrs. He call me for pick up at 3pm. I had t More

by LAT0476
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

We regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (954) 247-3000.

April 24, 2025

Very clean and organized. Sales team is great. Service was on time and courteous. Finance team was pushy More

by TRIZEE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Shaheen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Schoppert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

We appreciate you taking the time to leave us this feedback. Thank you for leaving feedback. Please reach out to us at (954) 247-3000 so we may identify ways to improve your experience.

April 24, 2025

The waiting was comfortable. The coffee was great. The service was completed as requested. Thank you for the follow up. More

by IJPIZARRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

Excellent customer service Matt was incredible I came in on the wrong date and instead of sending me away he said that since I was already here he would find me a spot and he did I was out in less than an More

by ALBERTARIZA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

Thank you for your kind review, we are happy to pass along your comments to Matt here at Lou Bachrodt Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2025

Thank you for taking care of me and my car. I will continue to come back More

by NO-BIGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Benvenuto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 19, 2025

Wasn’t happy with how my recent visit went I bring in my car for a recall service and I really don’t know what they have done but my car isn’t the same… first thing the service Manager told me that my car w More

by SHADROYJODENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Schoppert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

We appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please reach out to us at (954) 247-3000 to speak to our manager directly.

April 15, 2025

very fast and easy ,I drove from Miami to do services there .only thing needed is a better carwash . More

by GLIMA7171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Lou Bachrodt Chevrolet Coconut Creek responded

We're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.

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