Lou Bachrodt Chevrolet - Service Center

Set up my appointment with frank, so when I showed up he was able to help me get squared away luckily it was slow so I got right in, with all the information preset and work was ready to get started. was able to help me get squared away luckily it was slow so I got right in, with all the information preset and work was ready to get started. More

Frank was great, very responsive. I understand the tech also put in extra time to make sure they delivered my vehicle within the promised time- very much appreciated. also put in extra time to make sure they delivered my vehicle within the promised time- very much appreciated. More

Everything was first-class The work was completed correctly the first time. The service advisor, Sam, was friendly and knowledgeable. correctly the first time. The service advisor, Sam, was friendly and knowledgeable. More

Love the way everything is place. Check in then service person. Wait time is doable. Finally the car wash. Over all outstanding service. person. Wait time is doable. Finally the car wash. Over all outstanding service. More

Scheduling was easy when I arrived at my schedule time I was attended to promptly by my service provider he explained everything to me, what to expect and the cost my service would be done within a couple h was attended to promptly by my service provider he explained everything to me, what to expect and the cost my service would be done within a couple hours and that’s exactly what happened very professional I was very pleased. More

I made an appointment online with a representative via chat. When I arrived there was no record of my appointment. Frank took care of me though and my car was ready in about 2 hours on a very busy Monday chat. When I arrived there was no record of my appointment. Frank took care of me though and my car was ready in about 2 hours on a very busy Monday morning. More

Super nice and fast !I showed up without appointment at Super nice and fast ! I showed up without appointment at 7am, they were busy but like I’m contractor and I work everyday the took care of me anyway. Super nice and fast ! I showed up without appointment at 7am, they were busy but like I’m contractor and I work everyday the took care of me anyway. My service was done 1 barely 1h ! Thank you guys More

After 4 tries they got it right service tech was fine mechanics need work they are not what used to be there in the past mechanics need work they are not what used to be there in the past More

Excellent service and treats the customers with respect and the workers are responsible, are really kind. and the workers are responsible, are really kind. More

Brought vehicle in for transmission repair. They told me I need a sensor. $1500. Paid for the repair only for it to read the same as before. Transmission overheated after I picked it up. Now transmission ha I need a sensor. $1500. Paid for the repair only for it to read the same as before. Transmission overheated after I picked it up. Now transmission has a loud clunky sound, and has no reverse gear and no second gear. Totally shot. I now need a new transmission that won’t be covered by warranty, in addition to the $1500 part I was sold, but totally did not need. Worst service I have ever received in my life. Cannot stress enough my dissatisfaction. Technician is incompetent. Cannot believe that in this day I cannot trust the service department that I bought the truck from. I would have been better off going to an independent transmission service center. More