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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
897 Reviews

897 Reviews of Lou Bachrodt Chevrolet - Service Center

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December 01, 2021

Awesome service every time I bring my vehicle in for service. Keep up the wonderful job service department! You guys rock!!! More

by PATTY_MILLER5878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us

November 30, 2021

Lou Bachrodt Chevrolet is always there for me. Any time I have a problem with my vehicle, it is solved quickly and efficiently. It just takes a quick phone call. More

by drgimbel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 30, 2021

Not easy to set an appointment or get one that is convenient to schedule. Get there and most of the employees will just walk past you as if you don't exist. They apparently don't have enough workers More

by DDB822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't see them
Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, we regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to us so we can try to restore your confidence in our business.

November 30, 2021

First time at the dealership for service. All went well. Waiting on a part to arrive but the people were very helpful and I had a positive experience! More

by Ryt2ber
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 30, 2021

Very nice, knowledge and professional staff, I have use that dealer for more than 15 years More

by JESDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We just want to thank you for being such a good loyal customer to GM and to us for the last 15 years!!!Thank you very much for always servicing and purchasing your Chevys with us ! We appreciate your business! I also wanted to thank you for always taking the time to fill out the surveys! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself!

November 30, 2021

Sam Mercado was very professional and caring. An asset Sam Mercado was very professional and caring. An asset to your company. First good service advisor since Casey. More

by butlers0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 30, 2021

Excellent service and personnel. Very accommodating and informative. I have had many cars from here and always come back for these reasons. More

by ESDIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariusz "MD" Danczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We just want to thank you for being such a good loyal customer to GM and to us!! Thank you very much for always servicing and purchasing your Chevys with us ! We appreciate your business! I also wanted to thank you for always taking the time to fill out the surveys! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself!

November 28, 2021

Not sure if the technician is expected to check all fluids during the oil change but that definitely didn’t occur More

by dcnyer8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

Dec 07, 2021 -

dcnyer8 responded

Especially disappointed as I paid for 3- oil change maintenance for future use; now I’m very skeptical

November 28, 2021

They were very attentive and got my car right in for service. They went over the recommendations for my next service when I picked it up all washed and ready to go. No waiting at all! More

by MJJBAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 28, 2021

Everybody at the dealership was friendly. Service was quick and as promised. Will be returning for my oil changes. More

by s4champ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Potter
Dec 06, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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