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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
898 Reviews

898 Reviews of Lou Bachrodt Chevrolet - Service Center

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September 05, 2021

After almost $6000 my engine light is still on my car is still shaking as I drove away from the Service Center I have emailed the GM and the service center assistant manager More

by GLOOR73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Biskup
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Mendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kuwayne Clarke
Sep 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, I am very sorry for the expenses you have had. Has the manager called you back yet? You and your business are very important to us!

September 05, 2021

David Hirsch does a great job of keeping me advised on what services I need for my Chevy. Very pleasant and very knowledgeable. Always seems to have my best interest in mind. More

by Parks3553L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with David, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

September 02, 2021

Awesome and quick service! Great service advisors they know what they are talking about. Courteous, Convenient service department even without having an appointment! Great job! More

by Palmbeachautoenterprises
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

September 01, 2021

Chris potter was my service guy, and I’m going to request him in the future as it was my first experience at this Chevy dealership. Awesome service! Very knowledgeable. More

by noahksegal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Sep 02, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

September 01, 2021

Brought in my Truck for warranty service. My truck had an issue with some dash lights not working. The issue was repaired quickly and cleanly. More

by MGEHRING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your service experience at Lou Bachrodt Chevrolet We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with us met your expectations. We truly appreciate your business and for sharing your thoughts with us. Please stay safe!!

August 31, 2021

Everything is always top notched . Always done properly and on time as promised. Dave makes things happen and keeps updated on any delays for parts. More

by STEVE@SJTURBINE.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Steve, Thank you for taking the time to tell us about your service experience at Lou Bachrodt Chevrolet We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with Dave was good, we are glad he is on our team! We truly appreciate your business and for sharing your thoughts with DealerRater Please stay safe!!

August 30, 2021

Fast, reliable, good experience will recommend to a family member or anyone who's Interested to buy a new or used car. LOU IS THE WAY TO GO More

by ALEXVALDES37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Biskup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Alex, Thank you for taking the time to tell us about your recent service experience at Lou Bachrodt Chevrolet Service Center. We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with us met your expectations. We truly appreciate your business and for sharing your thoughts with us and GM. Please note that if there is anything I can do to help with your Chevrolet driving experience in the future, I am here for you! Thanks again for everything! Have a great day and please be safe out there Judy Perry jperry@loubachrodt.com CoconutCreekChevrolet.com

August 29, 2021

Poor customer service I think it’s because it was a free service and there was no commission he didn’t take time to explain or say nothing about the vehicle he just give me the key and say have a good day. More

by TREVORRICHARDS15
Recommend Dealer
No
Employees Worked With
Aug 31, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Trevor, We are sorry you feel this way! Our advisers are not paid by commission on regular services. We do apologize if his attitude was not acceptable and will speak with him! You and your business are very important to us! Thank you for letting us know what we did wrong!! Please note that if there is anything I can do to help with your Chevrolet driving experience in the future, I am here for you! Thanks again for everything! Have a great day and please be safe out there!! Judy Perry Exceptional Customer Care 954-247-5245 jperry@loubachrodt.com

August 29, 2021

Absolutely worst service department. Made an appointment, waited an hour before seeing anyone. Went in for an oil change and tire rotation. Mentioned that the tires needed air and one of the s More

by Very Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Aug 31, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

*****Deemed False Review***** No such person in database No Employees checked off worked with

August 29, 2021

Drove up, given immediate attention and directions. The wait in the comfortable waiting area was very impressive and Matt, our service adviser was nice to us! More

by miltonporwich
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Milton, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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