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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

May 11, 2020

Very nice people. We felt comfortable there. Will recommend to my friends. Didn't have to wait long and they were to the point on this deal. More

by rlm1968rub
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

May 11, 2020

stress free always been very professional and knowledgeable about the service being done I live 1 mile from dealership in ellisville but worth the time to head to More

by kauzat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jun 01, 2020 -

Lou Fusz Ford responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

May 11, 2020

I love Lou Fusz Ford and all the employees! Joe and Brandon were very helpful with my car. They answered all my questions about my car that I had. More

by SPRATT2136
Recommend Dealer
Yes
Employees Worked With
Kevin Montagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

May 11, 2020

Fast, friendly service. Setup appointment over the phone. Arrived at the time. Waited on right a way. Work was completed when promised. Price was competitive. More

by TMTIERNEY
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jun 01, 2020 -

Lou Fusz Ford responded

We are so honored to have you as a valued customer! Thank you for the great rating.

May 11, 2020

Scheduling was easy, service completed as expected and in a timely manner. Way too many reminders about my appointment were sent out. I believe 3 texts and 4 emails were sent out. More

by tlbales1957
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

May 10, 2020

Prompt response at visit, with good communication that offered options for taking care of my immediate problem as well as maintenance suggestions to insure reliability More

by stephenbezdek
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jun 01, 2020 -

Lou Fusz Ford responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

May 10, 2020

Alondra was so wonderful. We loved working with her! She was very kind. Everyone was really nice and helpful. It was a long drive to STL but worth every mile More

by Sbloemke2007
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gm was great too, Jeff Ream
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

May 08, 2020

Th transaction was smooth and easy. Cory Hughes was our sales person and he was very good. This is our second Ford Expdition thatnwe have gotten here and we were happy with both experiences. More

by fltmgr77
Recommend Dealer
Yes
Employees Worked With
Heidi Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gianino, Bryan Anderson, Corey Hughes
Jun 01, 2020 -

Lou Fusz Ford responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

May 08, 2020

Lou Fusz Ford has great customer service. I have been getting my car serviced there for more than two years and have never had a single issue. I highly recommended that if you need to get your vehicle se More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jun 01, 2020 -

Lou Fusz Ford responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

May 08, 2020

Bijan was patient with us, answered all of our questions and went above and beyond. They worked with us on our trade and sold us a truck! More

by Nhall28415
Recommend Dealer
Yes
Employees Worked With
Jun 01, 2020 -

Lou Fusz Ford responded

Thanks for the kind review. Let us know if we can help with anything else.

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