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Lou Fusz Ford

Chesterfield, MO

4.7
2,251 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

May 11, 2020

Scheduling was easy, service completed as expected and in a timely manner. Way too many reminders about my appointment were sent out. I believe 3 texts and 4 emails were sent out. More

by tlbales1957
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

May 11, 2020

Fast, friendly service. Setup appointment over the phone. Arrived at the time. Waited on right a way. Work was completed when promised. Price was competitive. More

by TMTIERNEY
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jun 01, 2020 -

Lou Fusz Ford responded

We are so honored to have you as a valued customer! Thank you for the great rating.

May 10, 2020

Alondra was so wonderful. We loved working with her! She was very kind. Everyone was really nice and helpful. It was a long drive to STL but worth every mile More

by Sbloemke2007
Recommend Dealer
Yes
Employees Worked With
Gm was great too, Alondra Cornejo, Jeff Ream
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

May 10, 2020

Prompt response at visit, with good communication that offered options for taking care of my immediate problem as well as maintenance suggestions to insure reliability More

by stephenbezdek
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jun 01, 2020 -

Lou Fusz Ford responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

May 08, 2020

Bijan was patient with us, answered all of our questions and went above and beyond. They worked with us on our trade and sold us a truck! More

by Nhall28415
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
Jun 01, 2020 -

Lou Fusz Ford responded

Thanks for the kind review. Let us know if we can help with anything else.

May 08, 2020

Th transaction was smooth and easy. Cory Hughes was our sales person and he was very good. This is our second Ford Expdition thatnwe have gotten here and we were happy with both experiences. More

by fltmgr77
Recommend Dealer
Yes
Employees Worked With
Steve Gianino, Bryan Anderson, Corey Hughes, Heidi Hoffman
Jun 01, 2020 -

Lou Fusz Ford responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

May 08, 2020

Lou Fusz Ford has great customer service. I have been getting my car serviced there for more than two years and have never had a single issue. I highly recommended that if you need to get your vehicle se More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jun 01, 2020 -

Lou Fusz Ford responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

May 08, 2020

GREAT, I WILL BE BACK EVERYONE IS FRIENDLY AND VERY EASY TO DEAL WITH. I HAVE BEEN HERE BEFORE AND ITS ALWAYS BEEN A PLEASANT EXPERIENCE . I HAVE TOLD MY FRIENDS ABO More

by eabalassi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICK DANA
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

May 07, 2020

The gentleman I worked with were courteous, honest, and upfront. They gave me the best deal by combining services to save me money, and eliminated services that I did not need. As a single female I truly More

by Ajansen202
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Jerry Gritt
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

May 07, 2020

Everything was great and Luke and Bryan was great. I’m glad I did business with them!! Just wished I could’ve left the car lot with a gas in my car like other car companies for used cars but other than th More

by clayshaworthy
Recommend Dealer
Yes
Employees Worked With
Luke Hardin , Steve Gianino, Bryan Anderson
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

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