
Lou Fusz Ford
Chesterfield, MO
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The car buying experience was quick and painless, not rushed at all. They had great communication and were very professional and polite. Would definitely recommend! rushed at all. They had great communication and were very professional and polite. Would definitely recommend! More
Rick in service was extremely helpful and went the extra mile. Personally reached out to our company allowing us to use the box truck and returning it that day. mile. Personally reached out to our company allowing us to use the box truck and returning it that day. More
Outstanding service, fair and integrity above all, my future business will continue thru your doors, and as a retired Command Sergeant Major, of 36 yes service. Word of mouth will be pass on to all of my future business will continue thru your doors, and as a retired Command Sergeant Major, of 36 yes service. Word of mouth will be pass on to all of my 3400, Soldiers and service men alike. Thank you for all that you do More
Always a pleasure working with Rick Dana in service. Easy to work with, prompt, professional. Been using Lou Fusz for 5 years for service with great success. to work with, prompt, professional. Been using Lou Fusz for 5 years for service with great success. More

Everyone was professional and courteous. It was a good experience! Alondra was very knowledgeable. She answered all our questions. We would recommend Lou Fusz to our friends. experience! Alondra was very knowledgeable. She answered all our questions. We would recommend Lou Fusz to our friends. More
As always Lou Fusz Ford services does a great job. Clear communications, and detail on what is due for your car. Pick up and drop off was quick and easy. communications, and detail on what is due for your car. Pick up and drop off was quick and easy. More
This place was shady from the get go. Lies and dishonest. They never told us over the phone 4 days before we called to look at a used vehicle that we couldn’t take it home the day we bought it because it sti They never told us over the phone 4 days before we called to look at a used vehicle that we couldn’t take it home the day we bought it because it still had to be inspected and serviced. Waited a few days and as soon as we got it home, it started having all kinds of electrical problems and wouldn’t start-THE FIRST DAY WE DROVE IT! Called them about it-needs a new battery...long story short, they won’t cover it even though we brought up one of the issues during the test drive! I asked him while we were test driving it, if they will fix it if I bought it and no cost to me, and he said ‘yeah, definitely no cost to you’. His EXACT words. I was leery about buying it first without inspection so that part is on me, but I feel like I asked all the right questions to make sure I would be covered. Needless to say I’m going to have to fork over more money for something that supposedly was going to be taken care of. They are manipulative and lie to get you to buy from them. Go somewhere that you can genuinely trust them and feel at ease. This is not the place! More
Jerry is amazing. Always Great with communicating, details and timelines. Been a long time customer and have worked with many great employees at this location. details and timelines. Been a long time customer and have worked with many great employees at this location. More