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Lou Fusz Kia

St. Louis, MO

4.6
4,409 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,409 reviews

November 16, 2023

We were set for a very painful afternoon…Josh and Joe were wonderful. It turned out to be one of the best experiences at a car dealer we have had. Thanks so much We will define return More

by jem3rd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Lou Fusz Kia responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

November 15, 2023

Joe was very informative. He answered all my questions I asked in detail. Super friendly and never seemed bothered by the million questions I asked. More

by Tammi.camp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Lou Fusz Kia responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

November 15, 2023

Joe, sales, Lou fusz and the finance team were great with the sale of the Kia I bought! More

by Jjjh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Humphrey 5 stars all the way
Nov 17, 2023 -

Lou Fusz Kia responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

November 10, 2023

Fair price and great service a a a a a a a a a a a More

by efeinstein999
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
Nov 15, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

November 10, 2023

Came in for an oil change was stated that I need a wheel alignment which I did not need. Just to get extra money. Which i paid for. I normally take my car to Jim Buter Kia.I never bring my car there again. More

by Angela Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receipt in my car don't want wrong person
Nov 15, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are constantly working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

November 09, 2023

I have known the Lou Fusz Dealerships for years and they were the one I trusted to buy from when the time came. More

by scottmmilhous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schaeperkoetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

November 09, 2023

Washer liquid was low and asked to refill the washer liquid. When received the car after servicing found that the washer liquid was not filled and displaying the same message. More

by Harish Kumar B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Johnston
Nov 09, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

November 09, 2023

Sam was very helpful. Went above and beyond! Repair was professional. I would use Fusz again. More

by jaslinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Lou Fusz Kia responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

November 09, 2023

Accurate and informed service. Excellent feedback and support to us as customers along the entire process. Service center was honest. Just great. We feel like we will always brin More

by MAGARE.SHAdE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - Andy!
Nov 15, 2023 -

Lou Fusz Kia responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

November 09, 2023

The people are always so incredibly helpful at Lou Fusz Kia. I always know I can trust their suggestions, and they're never going ask me to do something that isn't a necessity for my car's health. More

by jennifer.givens34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Nov 15, 2023 -

Lou Fusz Kia responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

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