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Lou Fusz Kia

St. Louis, MO

4.6
4,404 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,404 reviews

September 02, 2023

Everyone is great. This was the only dealership that offered to order our Kia. Also didn't ask $5000.00 above msrp. Have recommended Lous team to quite a few people. More

by cozzie123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Roemersberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Lou Fusz Kia responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

September 01, 2023

Busy and therefore long waits even when a time was scheduled and confirmed in advance. 1st salesperson ordered the wrong style vehicle. New vehicle came in and has paint run under clear coat on driver More

by cdemaret
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Hough
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

September 01, 2023

Very clean, friendly customer service. They have a nice waiting are, offering fountain drinks. My cars salesmen, Corey Simms, was great to work with. And my financing officer was so hel More

by lauraann5508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Simms, Andy in service department
Sep 05, 2023 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

August 31, 2023

Ask for Zack Lentz, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. The best service More

by zoe.lentz02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Aug 31, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 29, 2023

Great service experience at Lou Fusz Kia. Andy was super knowledgeable about each service and they got me in and out quickly. More

by FAI4885
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Johnston Jr
Aug 31, 2023 -

Lou Fusz Kia responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

August 29, 2023

Zach was a great help, he was efficient and professional. Couldn’t recommend a better experience. More

by breece89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Aug 31, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 29, 2023

I purchased a vehicle for my son on August 10th and less than 24 hours later the check engine light came on and the A/C was blowing out hot air. It took 2 weeks for it to be "fixed." Two days after picking More

by brandiwente
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention, Brandi. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

August 29, 2023

Went a bought a car, fairly new, thinking all was good. Less than a month later, air starts blowing hot instead of ac and breaks start making horrid sound. Basically sprayed coolant instead of fixing the p More

by Jaylen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Schaeperkoetter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

Sep 01, 2023 -

Jaylen responded

Jaylen.jernigan@us.af.mil Jaylenjernigan4@gmail.com 2705193575 These are all my contact info

August 28, 2023

Very good service, appreciated that they fixed the problem. They also proactively got me started on another recall issue (at no cost), which I appreciated. More

by shoeplinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall his name, but he was in the service department (which is not listed here)
Aug 31, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

August 28, 2023

It was a good experience. Very professional team members and they were genuine. Didn't try to sweet talk us into what we didn't want. More

by julie_anne06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
Aug 31, 2023 -

Lou Fusz Kia responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

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