Lou Fusz Kia

OIL CHANGE As always my service was great. I missed some of my favorite people Nicci Pollard, and Andy Strumm who were out sick with the flu, but zack took great As always my service was great. I missed some of my favorite people Nicci Pollard, and Andy Strumm who were out sick with the flu, but zack took great care of me. On this visit my only complaint would be that someone in upper management or accounts payable needs to get the vaccum for the cars fixed. It should either be repaired properly or install a new updated one. This is one of the main features (along with the car washed off) that I look forward to. Unfortunately due to the vaccum being broken I was not able to have this done. PLEASE TAKE CARE OF THIS!!! More

Great service I had a great experience trading in two vehicles to purchase two brand new cars. They worked hard to keep my payments within my budget and to get me o I had a great experience trading in two vehicles to purchase two brand new cars. They worked hard to keep my payments within my budget and to get me out of a lease vehicle that would have been costly? More

Better then my already high expectations. I don't write reviews for products and services (even on things I like) often so the fact that i'm doing so now says something about the quality of I don't write reviews for products and services (even on things I like) often so the fact that i'm doing so now says something about the quality of the experience I had at this dealership. I had done business with a Lou Fusz in the past and had a good experience but wasn't expecting anymore then that but to my surprise it ended up being one of the best retail/shopping experiences I've ever had. The Sales guy, Andrew Cohen, was polite, patient, and most important pretty down to earth which IMO is the best quality a salesman could have. Andrew explained the things I didn't understand in detail, gave great advise and input on purchase options, and I was given the information needed to make an informed purchase. When it came time to do the finance paper work I had expected to kinda go through the motions of doing such a task, but I did not expect to enjoy my time talking with my their finance guy who not only gave me all the information I need but also seemed like a cool guy. Long story short I would 100% recommend making a purchase here, in fact I already have to a few other people. More

Oil change Quick, courtesy above and beyond. Processing in and out was great . Only bad part, too tempting to look at NEW cars. Lol Now I don't dead getting ca Quick, courtesy above and beyond. Processing in and out was great . Only bad part, too tempting to look at NEW cars. Lol Now I don't dead getting car serviced. More

Always a pleasant experience I got a flat tire on a Sunday. I was able to reinflate the tire to get myself home or somewhere else. Knowing the tire would be flat again by mornin I got a flat tire on a Sunday. I was able to reinflate the tire to get myself home or somewhere else. Knowing the tire would be flat again by morning, I just brought my car to the dealership and left the key in the Dropbox. I also needed an oil change. At 7:45 Monday morning I got a call that my car was ready. I picked it up at lunchtime, and the whole transaction took less than 5 minutes. I love the service department at Lou Fusz Kia! More

Very welcoming and understanding This time around staff was very helpful and understanding. I wasnt quite sure exactly what I wanted at first but we figured out exactly what I wanted This time around staff was very helpful and understanding. I wasnt quite sure exactly what I wanted at first but we figured out exactly what I wanted after I wanted to downsize after having a suv and the features I was looking for!! More

Accommodating Very friendly service. Also very accommodating with our budget and worked diligently to put us in the best situation . I truly believe this will be th Very friendly service. Also very accommodating with our budget and worked diligently to put us in the best situation . I truly believe this will be the only dealership that I would continue to receive my business. More

Effecient Dropping my vehicle off and getting the ride to work took less time than i allotted. I was at work a 1/2 hr early. Dropping my vehicle off and getting the ride to work took less time than i allotted. I was at work a 1/2 hr early. More

Great car buying experience! This is my 2nd time buying a new car at Lou Fusz Kia and the experience was easy, painless and quick. The car salesman, Mike C., helped me narrow my This is my 2nd time buying a new car at Lou Fusz Kia and the experience was easy, painless and quick. The car salesman, Mike C., helped me narrow my choice of vehicle to the new Kia Sportage. He was very thorough in going over features of the car. I was very well taken care of at the dealership and was congratulated by many Kia employees on the purchase of my new car. I highly recommend getting your next car at Lou Fusz Kia! More