Lou Fusz Kia
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great service The team is always easy to work with, quick to finish my car and updates me as needed. Zac is always friendly. My car is always clean when I get it!! The team is always easy to work with, quick to finish my car and updates me as needed. Zac is always friendly. My car is always clean when I get it!! Wouldn’t go anywhere else!! More
Good to go! Zach and the team get me in and out with everything I needed. Appreciated my car clean was well. "Vacuumed?!! wow thanks!" was my shocked response. Zach and the team get me in and out with everything I needed. Appreciated my car clean was well. "Vacuumed?!! wow thanks!" was my shocked response. More
Consistent service level I have does business with Lou Fusz Kia for the past 15 years (that's since 2004) and have always been please with their service department I have does business with Lou Fusz Kia for the past 15 years (that's since 2004) and have always been please with their service department More
Great Every time I come to Lou Fusz Kia I do not have a long wait. I am in and out in due time and if you need something done they will let you know Every time I come to Lou Fusz Kia I do not have a long wait. I am in and out in due time and if you need something done they will let you know More
Always the best service I actually don't mind waiting for my car because the waiting room is so nice. TV, snacks, drinks...sometimes I don't want them to hurry because I like I actually don't mind waiting for my car because the waiting room is so nice. TV, snacks, drinks...sometimes I don't want them to hurry because I like it there. More
Lou Fusz Service Great!! Everyone is always helpful. This visit was for safety and emissions. I was in and out quickly. My car was waged as well. Great service always Great!! Everyone is always helpful. This visit was for safety and emissions. I was in and out quickly. My car was waged as well. Great service always More
Two estimates on damage repairs There were two estimates for repairs. I signed and turned in two. Only one of them was actually completed. They completely ignored the second one. There were two estimates for repairs. I signed and turned in two. Only one of them was actually completed. They completely ignored the second one. I had to go to a lot of trouble to get a car to use during the repairs, so I was very disappointed that all the work wasn't completed. There was also a verbal agreement made to touch up one little tiny paint chip on the driver's side door that was to be done as a courtesy. It was not touched up and, in fact, now there appear to be two paint chips on the door! Also one phone call from Sam said the car would be ready a paricular afternoon and he wold call when it was being cleaned up. I made arrangements with my brother to do the car swap. I never got a call saying it was being cleaned up. In fact I had to call the next day and see when the car would be ready. They said it still needed to be cleaned up. And then I had to re-schedule with my brother to trade cars. This was an ordeal because the car I was borrowing resides in Kirkwood, not exactly around the corner from Lou Fusz Creve Coeur or U. City where I live. More
Great service As always Zack and the the team at Lous Fusz provided excellent service. They are always great making you feel comfortable and provide you with the de As always Zack and the the team at Lous Fusz provided excellent service. They are always great making you feel comfortable and provide you with the details and information you need. More
Personalized feel Sales person Andrew was enthusiatic and worked hard to get a deal made even though we came in 8pm on Friday night after several not so great experienc Sales person Andrew was enthusiatic and worked hard to get a deal made even though we came in 8pm on Friday night after several not so great experiences. He made us feel like we were working together and that he wanted our business but not so much he was going to stall and lie to us or give us a bad deal. He made us feel like he wanted to sell us car. More
Excellence as always I have never had a bad experience with Lou Fusz Kia service department. The service advisors are always friendly and efficient. At every visit they l I have never had a bad experience with Lou Fusz Kia service department. The service advisors are always friendly and efficient. At every visit they let me know what services that my vehicle is due for in terms of both routine and safety maintenance, but I never feel pressured to add them. I wouldn't go anywhere else! More