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Lou Fusz Kia

St. Louis, MO

4.7
3,715 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 3,715 reviews

September 25, 2019

Pleasently, surprisingly and enjoyable experiance. I hate talking to salesmen, but your Sales rep that handles requests from Sam's Club ( Josh) & your Sales Consultant, (Kris Portnoy) put me at ease an More

by gerry.meyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Portnoy
September 23, 2019

Oil change, tire rotation I've been charged almost $ 600 for oil change, tire rotation and changing break shoe , outrageous charges never heard of . I will never ever again do More

by algeboryfaris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Derleth
September 23, 2019

Awesome! Fantastic service all around! From beginning to end, the team was wonderful and helped us find the perfect vehicle to fit our family’s needs. More

by tbgbk17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

September 21, 2019

Lou Fusz Kia auto maintenance. It all starts with setting the appointment right? I had a 'window of time' from work that would make my day if I could get my Oil Change done. I ca More

by KiaRio13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

September 21, 2019

Excellent experience...so happy! Kris was beyond a pleasure to work with! We started looking at new Kia's at a different dealership and had a horrible experience. It was a high pressu More

by kylie.mccarver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Portnoy
Feb 24, 2020 -

Lou Fusz Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

September 18, 2019

Regular Maintenance Service The staff are all so friendly and well versed in automobiles service needs; they explain the needs and types of work that need to be performed, the ur More

by jcollinscatling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

September 18, 2019

MY LATEST VISIT I came in for the usual 5,000 mile service. But the guy in charge recommended a tire rotation. Good thing; two of the tires needed to be replaced More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

September 16, 2019

Waiting Area The waiting area is very comfortable! Complimentary drinks and chips are available while you wait for your car to be serviced. It makes waiting much More

by DMS761
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

September 16, 2019

Fast and efficient Came in for an emissions inspection Passed with no problem. Enjoyed the snacks and liked the car wash. My wait was short and everyone was courteou More

by mhdrusg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

September 16, 2019

Great service The staff is truly amazing and always very accommodating. I always get the greatest personalized service. I would recommend to all my friends and fami More

by queenb765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Kevin Derleth, Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

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