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Lou Fusz Kia

St. Louis, MO

4.6
4,340 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,340 reviews

December 14, 2020

Ryan was awesome, he was quick, efficient, and very professional in assisting me with buying my car. I wasn’t expecting to walk out with a brand new car and he did everything possible to make that happ More

by STEWARDMAHALIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Roemersberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lou Fusz Kia responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

December 12, 2020

I just showed up without an appointment because I had a nail in my tire and the fit me right in! No problem! They were very quick and efficient! More

by cohenla21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth, Brandon Alexander
Dec 14, 2020 -

Lou Fusz Kia responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

December 12, 2020

I appreciated that the car wash and vacuum the were apart of the service. I also appreciated that Nicci allowed me to use the microwave to heat up food. She went above and beyond! More

by STOKESPAIGEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Dec 14, 2020 -

Lou Fusz Kia responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

December 11, 2020

Very professional in all aspects of my visit.My service advisor was Todd Stromlund who explained all the work that was done to my satisfaction. More

by SACHESKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
Dec 14, 2020 -

Lou Fusz Kia responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

December 11, 2020

Don’t go here, but if you do, decline all extra service they recommend. I went in for a routine oil change at 15k miles (the telluride is 1.5 years old). During the service, one of the reps came up and t More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot the names
Dec 11, 2020 -

Lou Fusz Kia responded

Hello, Thank you for taking the time to tell us about your experience at Lou Fusz Kia. We appreciate your feedback since it helps us improve our service and your experience. As Service Manager of Lou Fusz Kia, I am sorry to hear that you found your service to be unsatisfactory. Please feel free to reach out to me directly by responding to this message so I can ensure you are satisfied with your experience. My phone number is 314-595-2940 if you prefer a phone conversation. Sincerely, Andy Stumm Service Manager Lou Fusz Kia

December 11, 2020

Macey Oates did a GREAT job getting me into the Forte I bought. I bought it as a company car. We have purchased 10 different KIAs to use as delivery vehicles and we have had very good experiences with them More

by janderson41
Recommend Dealer
Yes
Employees Worked With
Nichole Medsker, Macey Oates
Dec 14, 2020 -

Lou Fusz Kia responded

Thanks for the kind review. Let us know if we can help with anything else.

December 10, 2020

The process was fast and easy and I felt comfortable making my decision to purchase at this dealership. I did not feel rushed or pressured to tell my car shopping adventures at other dealerships. More

by MiliBae Wills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nichole Medsker
Dec 14, 2020 -

Lou Fusz Kia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

December 09, 2020

I Was there to have a recall checked out. The situation was handled very efficiently. The staff was very knowledgeable and professional. It was a very good experience. More

by scott@shyvision.com
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Dec 14, 2020 -

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

December 09, 2020

I have been very pleased with the service. The shuttle service works very well for me in conjunction with my place of employment. Very enjoyable experience. More

by Narmstrong1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Dec 14, 2020 -

Lou Fusz Kia responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

December 09, 2020

Fast Service! Convenient times around my work schedule. All questions answered when asked. Waiting room is comfortable. Love coming here. Keep up the good work! More

by StebeH7686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Alexander
Dec 14, 2020 -

Lou Fusz Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

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