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Lou Fusz Kia

St. Louis, MO

4.6
4,340 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,340 reviews

December 09, 2020

They explained the problems they found and repaired them quickly. Everyone was masked and distanced which helped me feel safe. That's very important now. More

by sbsmittie
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Dec 14, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

December 08, 2020

This is the best vehicle service department I have worked with over the years. They are honest and do what they say they will do at the price quoted or there is a conversation prior to any action taken as t More

by LEHANN
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derleth
Dec 14, 2020 -

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

December 08, 2020

Nicci was very friendly and polite. I enjoyed working with her. Facility was very clean and Service Staff all acknowledged me by my name. Overall - a pleasant experience. More

by padrealstl
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Dec 08, 2020 -

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

December 07, 2020

Great team at Lou Fusz Kia! Curtis and Joe were great and answered all of our questions! They went above and beyond with our purchase and we are very happy with the service we recieved! More

by amandaekramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Lou Fusz Kia responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

December 07, 2020

Friendly service and prompt work. Zach did an excellent job. Staff is always friendly and ready to give their expertise. I along with my company have been longtime customers. More

by rolandmhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Dec 08, 2020 -

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

December 03, 2020

I have and I will always bring my vehicles to Lou Fusz Kia. I even have a Chevrolet and a Buick that I bring to the Kia Dealership. Zack is always helpful and very timely with any questions that I may h More

by loripcfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Ryan Woodward
Dec 04, 2020 -

Lou Fusz Kia responded

We appreciate your business! Thank you so much for the high rating!

December 03, 2020

Always an awesome experience with the Lou Fusz service department. They are the BEST! Wouldn't take my cars anywhere else. I have total trust in the service I receive every time. Kevin, Zach, and Andy are More

by jasontsefrit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein / Andrew Stumm = top notch!, Zack Lentz, Kevin Derleth
Dec 04, 2020 -

Lou Fusz Kia responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

December 03, 2020

Lou Fusz Kia is a great place to go for service. The waiting area is wonderful and the staff is very helpful. I highly recommend them for servicing your Kia. More

by LINDASUSANLAPLANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Jeffries
Dec 04, 2020 -

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

December 01, 2020

First class service in every respect from drop off to getting the vehicle back after repair finished.I don't remember the names of the service wrighter and I misplaced his card. Might have b More

by rexg063054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Dec 04, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

December 01, 2020

Brought car in for warranty work 2 months ago and I called the dealer to find out nothing had been done, no requests, no calling me back. Poor. Came in for first oil change and tire roation, good servi More

by rayburnbr4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zack Lentz
Dec 04, 2020 -

Lou Fusz Kia responded

Thank you for reaching out to us. We were trying to locate you based off your screenname on dealer rater. Please call us and and ask to speak to the service manager so we can look into this for you.

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