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Lou Fusz Kia
St. Louis, MO
4,341 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,341 reviews
December 01, 2020
Brought car in for warranty work 2 months ago and I called the dealer to find out nothing had been done, no requests, no calling me back. Poor. Came in for first oil change and tire roation, good servi called the dealer to find out nothing had been done, no requests, no calling me back. Poor. Came in for first oil change and tire roation, good service. I think it was Zack who did original warranty request but not sure. More
by rayburnbr4
Verified CustomerEmployees Worked With
Zack Lentz
November 30, 2020
Great experience, never felt pressured and always felt welcomed and like I was being well taken care of. I plan on using them again in the future. welcomed and like I was being well taken care of. I plan on using them again in the future. More
by mbrett2016
November 30, 2020
Very fast and friendly. They fixed what I came in for, reviewed a few things I asked them to look at, and didn't try to sell me anything I didn't need. reviewed a few things I asked them to look at, and didn't try to sell me anything I didn't need. More
by stefanie315
Employees Worked With
Kevin Derleth
November 30, 2020
Engine light came on Sunday, took the car in first thing Monday, they drove me to work, got everything fixed and picked me up at the end of the day to retrieve my car. Very happy with the service I receive Monday, they drove me to work, got everything fixed and picked me up at the end of the day to retrieve my car. Very happy with the service I received. More
by RUDISC
Employees Worked With
Kevin Derleth
November 28, 2020
Friendly, convenient, comfortable shipping experience, and the service department is top notch. They always come in under price and better service than I expect. Looking forward to purchasing my next car and the service department is top notch. They always come in under price and better service than I expect. Looking forward to purchasing my next car here. More
by patrick reed
Employees Worked With
Zack Lentz
November 27, 2020
I've been doing biz with the Lou Fusz Kia dealership since 2009. They have always been helpful and honest with me. Great service team!!! since 2009. They have always been helpful and honest with me. Great service team!!! More
by KBRACKEEN2814
Employees Worked With
Dennis Schilling, Zack Lentz
November 27, 2020
I worked with the collision center to resolve an issue after another company installed a window improperly. They promptly diagnosed the issue to the sensors involved and provided the parts numbers to the after another company installed a window improperly. They promptly diagnosed the issue to the sensors involved and provided the parts numbers to the other company so my car could be fixed. They maintained regular contact with me and motivated the quickest possible resolution with their support. More
by HOFFSTLA
November 25, 2020
Kia service dept. always goes out of their way to get you in and get the repairs done quickly and done right many thanks again in and get the repairs done quickly and done right many thanks again More
by MEDLIN
November 25, 2020
They were friendly. Service head quick. Eating area seemed safe. I prefer going to this dealership over one that is closer to my home. I appreciated the car each and vacuuming. Was happy they wore mask seemed safe. I prefer going to this dealership over one that is closer to my home. I appreciated the car each and vacuuming. Was happy they wore masks and safe distancing. More
by lindajd
Employees Worked With
I don't remember the names.
