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Lou Fusz Kia

St. Louis, MO

4.6
4,352 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,352 reviews

February 25, 2020

Kia provides great service. My Kia Sportage is my 4th Kia. I look forward to seeing the service department team for my first oil change. More

by DEMMONS1969
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Portnoy
Feb 25, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

February 24, 2020

Fusz Kia Great service as always easy to schedule repairs and service and all is completed in quick turn around always very polite they go out of their way to More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

We are so honored to have you as a valued customer! Thank you for the great rating.

February 24, 2020

Excellent service. Very polite. Work completed in timely manner. Great quality of service. Offer loaner car to make it to schedule appointments due to service time. More

by AAG064
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Feb 25, 2020 -

Lou Fusz Kia responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

February 20, 2020

Great car buying experience I was looking for a Kia Telluride SX and knew they were in super high demand. After visiting two Kia dealerships that had one in inventory, I found o More

by bhench
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Portnoy, Nichole Medsker
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

February 20, 2020

Body shop is great! They fixed my Subaru after someone backed into the driver side door of why car. It now looks like new! Thanks to the collision team. More

by nptice
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

February 19, 2020

Great Service Experience was easy, stress free, provided options and answered all of our questions. We were in and out in under 2 hours. Did not feel rushed, demons More

by Kathy L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

February 18, 2020

Great Service As usual, Zack met me as I drove in. Was very attentive and kept me updated on everything. In and out in 2 hours. I thought it would be longer base More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

February 18, 2020

As usual Kia has a great service.The place is clean an As usual Kia has a great service. The place is clean an orginized. Mr. Zack is a great helper. His customer service is an A + More

by ACUARTAS
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

February 18, 2020

Overpriced Went to get my vehicle inspected and checked out for emissions. Not only did they do this, they also added unnecessary charges to my tab, making my bi More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicci Pollard
Feb 20, 2020 -

Lou Fusz Kia responded

Hello, Thank you for taking the time to tell us about your experience at Lou Fusz Kia. We appreciate your feedback since it helps us improve our service and your experience. As Service Manager of Lou Fusz Kia, I am sorry to hear that you found your service to be unsatisfactory. Please feel free to reach out to me directly by responding to this message so I can ensure you are satisfied with your experience. My phone number is 314-595-2940 if you prefer a phone conversation. Sincerely, Andy Stumm Service Manager Lou Fusz Kia

February 17, 2020

Great Service! Show up at appointment time! Zack came too car and greeted me ! They took my car immediately! Zack kept me updated on the service, which was greatly appreciated! Andy also greeted me too make More

by frgbahr
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

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