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Lou Fusz Kia

St. Louis, MO

4.6
4,351 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,351 reviews

December 30, 2019

GREAT leasing experience We decided that we were in the market for a small SUV and after considerable research decided it would be the Kia Sportage. Searching online inventori More

by jdonnelli
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

December 25, 2019

I came looking for a new vehicle Even though I showed up later than the time I picked , I was greeted and shown everything to make my decision. Everyone involved in my purchase proved More

by G Holmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Portnoy, Nichole Medsker
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

December 25, 2019

Fast friendly service I had the oil changed and four new tires. They took care of everything in the usual fast and friendly manner while I sat in the comfortable and well More

by frodob9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

December 25, 2019

Love my Sorento Wow! I’m not sure where to start. Friendliest, fastest big transaction I’ve made in a while! Maybe 2 hours max from start to finish! Big shout to Curt More

by msloan796292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

December 24, 2019

First oil change In and out quickly with a comfortable waiting area and friendly staff appointment was made easily at a convenient time for me the car wash was appreci More

by brendadet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get anyone's name
Feb 24, 2020 -

Lou Fusz Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

December 23, 2019

Tried to repair it 3 times and still doesn’t look good I was told that it would be a three day repair, now 5 weeks, 8 trips to Creve couer and three repairs later it still doesn’t look pre accident quality More

by eagantime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Brett
Feb 24, 2020 -

Lou Fusz Kia responded

We are so sorry to hear about this and will share this with our team. We thank you for giving us an opportunity to serve you.

December 23, 2019

oil change and vehicle review The appointment of the vehicle was scheduled on time and the results were explained to me my automatic start system was checked out and found to be More

by geostumm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

December 20, 2019

The staff goes above and beyond to complete requested task. The staff is great, knows you by name and makes sure you are very comfortable. They are quick and very attentive to your needs. The staff always f More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Ryan Woodward, Rich Secrease
Feb 24, 2020 -

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

December 20, 2019

Great experience Kris was wonderful to work with. Great customer service! Will come back again! We love our Telluride! We will recommend you family and friends. Sa More

by sdmorgan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Portnoy
Feb 24, 2020 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

December 19, 2019

Always a top notch experience I have been taking my Kia Optima to Lou Fusz Kia since I purchased it in 2012. Always a top-notch servicing and dealing with me on a customer service More

by anm8rjp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

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