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Lou Fusz Kia

St. Louis, MO

4.6
4,605 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,605 reviews

March 06, 2020

service fast and reliable....have used Kia service for the past 6 years...would recommend them to anyone looking for a great visit and fair dealings More

by socrbuzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Portnoy, Zack Lentz, Kevin Derleth, Michael Comporato
Apr 07, 2020 -

Lou Fusz Kia responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

March 06, 2020

Not enough room to say how above and beyond Curtis, Jared and Joe went to get this vehicle financed for me. This is the vehicle I have wanted for years and they stuck with it until I could drive away in it. More

by mickilesage
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirstie , Cody Nevins
Apr 07, 2020 -

Lou Fusz Kia responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

March 04, 2020

Great Dealership We really like this Kia dealership as they are always extremely professional and courteous to us and the service is five star all the way. More

by Loftdweller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Harris, Kevin Derleth
Apr 07, 2020 -

Lou Fusz Kia responded

We're delighted to hear that you think so! Thanks for coming in to see us!

March 04, 2020

I always have a great experience with Lou Fusz Kia service. They are always smiling and courteous. I never feel pressured to have work done that isnt needed. They take three time to explain the thin More

by 1Felicia
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth, Nicci Pollard, Carl Nelson
Apr 07, 2020 -

Lou Fusz Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

March 03, 2020

Leases 36 months ago and returned to same salesperson. Great. Looked foe Mike to be my salesperson.....very happy! I have been very happy with how my Kia’s performance. This is my 3rd Kia. I really like More

by recycledrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Lou Fusz Kia responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

March 03, 2020

I walked the showroom floor to find my next lease & no one came out to help me. Guess I'll go somewhere else. Thanks for assistance. More

by fella_10
Recommend Dealer
Yes
Employees Worked With
Zack Lentz, Kevin Derleth
Mar 03, 2020 -

Lou Fusz Kia responded

We are very sorry to hear this. We will talk about this as a team as we certainly want your business. We are sorry this happened to you.

March 03, 2020

Electrical Problem Fixed electrical problem led me to purchase new 2020 Sorento....guess they did their job!!! Hope there are no new problems as I can't buying new cars More

by fmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Cody, Kevin Derleth
Mar 03, 2020 -

Lou Fusz Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

March 03, 2020

Satisfied but a little disappointed All services completed but wasn’t told they found a recall service notice and that it worked add to my wait time. I am glad it was taken care of but More

by wendypulliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Mar 03, 2020 -

Lou Fusz Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

March 02, 2020

New Kia Very fast and easy buying experience. Great location. No pressure salesperson and knowledgeable about the cars. The had the car we were looking to buy More

by CARLOILARDI
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Kloempken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

March 02, 2020

Great experience in getting my Telluride. The team at Lou Fusz Kia made the buying of my Telluride a great experience. There were no negative surprises or run-arounds. Larry was excellent in h More

by stevewms1@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Lou Fusz Kia responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

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