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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,578 Reviews

2,578 Reviews of Lou Fusz Kia - Service Center

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July 28, 2021

I love this dealership’s service department! Respectful and courteous. Informative and reassuring. I applaud their professionalism.👏🏾👏🏾 I usually wait for my vehicle because the waiting area is clean More

by myradiovoice1105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure 🤔
Jul 29, 2021 -

Lou Fusz Kia responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive needs that you might have. Until then, take care!

Jul 29, 2021 -

myradiovoice1105 responded

#RealTalk…#Truth…See you soon!

July 23, 2021

Friendly, professional staff. Very efficient and always displaying genuine concern about your service visit and any questions. Complimentary carwash always a welcomed perk! Happy to still be in an awesome More

by ndutyme64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard, William Harris
Jul 29, 2021 -

Lou Fusz Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

July 20, 2021

I used the collision center to repair the front right bumper/passenger side. It required two appointments because the fog light was damaged and they had to order another one. The fog light replacement wa More

by nancemanse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Lou Fusz Kia responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

July 19, 2021

Even if I hated my Car I would continue to buy Kia’s simply because this dealership is so wonderful. It is beautiful and comfortable while providing quality service. Recently I had an emergent situation More

by hudsongigi0405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Jul 29, 2021 -

Lou Fusz Kia responded

We're delighted to hear that you think so! Thanks for coming in to see us!

July 17, 2021

As always everyone in the service team is great to work with and they always get you in and out very quickly and at a great price More

by MEDLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Jul 29, 2021 -

Lou Fusz Kia responded

Thank you for the great review. Please visit us if you need anything else, be it service or sales.

July 15, 2021

Lou Fusz Kia is professional, capable, friendly, dedicated and service-oriented. I’ve had only good experiences with this dealership whenever they serviced my vehicle. More

by theresa.coble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 29, 2021 -

Lou Fusz Kia responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

July 14, 2021

The whole service department are GREAT! Andy now(service manager) Nicci, Zack, Kevin . With the exception of Nicci (who is also GREAT)who started a few years ago I've known since 2012 when I purchased my More

by NATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam now in Collision.. Kathy no longer works there
Jul 29, 2021 -

Lou Fusz Kia responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

July 13, 2021

Great service, forgot to do oil change but it wasn’t a problem, I will go back later. Zack was great as usual, very courteous. More

by tangialever50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept Zack
Jul 29, 2021 -

Lou Fusz Kia responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

July 13, 2021

They are supposed to have fixed my air conditioning in my car. Some how it stopped working after a month later. They took things apart then put it back together and it works but they don't know what was wron More

by jlosina1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Degenhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Crook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Portnoy, Shelby Warren
Jul 29, 2021 -

Lou Fusz Kia responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

July 13, 2021

I went in for an oil change and tire rotation. Was advised of other needed services to vehicle to make sure I’m up to date. More

by ARAMINTAYATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki
Jul 29, 2021 -

Lou Fusz Kia responded

We appreciate your business! Thank you so much for the high rating!

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