2,578 Reviews of Lou Fusz Kia - Service Center
I love this dealership’s service department! Respectful and courteous. Informative and reassuring. I applaud their professionalism.👏🏾👏🏾 I usually wait for my vehicle because the waiting area is clean and courteous. Informative and reassuring. I applaud their professionalism.👏🏾👏🏾 I usually wait for my vehicle because the waiting area is clean and comfortable, with complimentary beverages. More
Friendly, professional staff. Very efficient and always displaying genuine concern about your service visit and any questions. Complimentary carwash always a welcomed perk! Happy to still be in an awesome displaying genuine concern about your service visit and any questions. Complimentary carwash always a welcomed perk! Happy to still be in an awesome relationship with company since 2008, 3 Kia Optimas later. More
I used the collision center to repair the front right bumper/passenger side. It required two appointments because the fog light was damaged and they had to order another one. The fog light replacement wa bumper/passenger side. It required two appointments because the fog light was damaged and they had to order another one. The fog light replacement was a fast and simple second appointment, no need for a rental car which is very much appreciated. Everything looks back to normal and the car was cleaned, an added bonus! More
Even if I hated my Car I would continue to buy Kia’s simply because this dealership is so wonderful. It is beautiful and comfortable while providing quality service. Recently I had an emergent situation simply because this dealership is so wonderful. It is beautiful and comfortable while providing quality service. Recently I had an emergent situation. Kevin in service de-stressed the situation by providing Immediate and competent service. More
As always everyone in the service team is great to work with and they always get you in and out very quickly and at a great price with and they always get you in and out very quickly and at a great price More
Lou Fusz Kia is professional, capable, friendly, dedicated and service-oriented. I’ve had only good experiences with this dealership whenever they serviced my vehicle. dedicated and service-oriented. I’ve had only good experiences with this dealership whenever they serviced my vehicle. More
The whole service department are GREAT! Andy now(service manager) Nicci, Zack, Kevin . With the exception of Nicci (who is also GREAT)who started a few years ago I've known since 2012 when I purchased my manager) Nicci, Zack, Kevin . With the exception of Nicci (who is also GREAT)who started a few years ago I've known since 2012 when I purchased my first KIA at previous KIA location. I've purchased 4 KIA's from Lou Fusz. Three new and one preowned. This crew has become part of my extended family. If on rare occasion the tech doesn't do the job correctly, they get it corrected ASAP! This group is why I keep coming Back. They are extremely knowledgeable and trustworthy. More
They are supposed to have fixed my air conditioning in my car. Some how it stopped working after a month later. They took things apart then put it back together and it works but they don't know what was wron car. Some how it stopped working after a month later. They took things apart then put it back together and it works but they don't know what was wrong with it. More