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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,555 Reviews

2,555 Reviews of Lou Fusz Kia - Service Center

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June 15, 2023

I appreciate the quick response upon arrival, the reliability of the staff, Kevin’s excellent customer service, the reliable work completed by the mechanics and the fact that the work is accomplished More

by LEHANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 19, 2023 -

Lou Fusz Kia responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 14, 2023

The staff is always very friendly, helpful and professional. The mechanic staff is great and I always feel like they have done their best with my vehicle. More

by mjdavis35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lou Fusz Kia responded

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

June 14, 2023

The anti theft recall wasn’t completed and the code given for the steering collar lock did not work for me or the service tech. But the calculator worked to rack up a $290 charge for what should have been a More

by KBROWN03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service receptionist
Jun 19, 2023 -

Lou Fusz Kia responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

June 13, 2023

Yes I love to purchase with them because this is not my first time actually it's my second time which is I'm purchasing what lou fusz kia and also I am recommend already my friend and family as well thanks More

by Ormal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Roemersberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store, and we look forward to serving you again.

June 11, 2023

Service was so speedy and I felt very taken care of with the free wash and vacuum. More

by alexanlubbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the woman's name who worked in service center
Jun 19, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

June 11, 2023

I buy from Lou Fusz,, KIA especially, and I have my car serviced there. This will continue! More

by akabo36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derelith
Jun 19, 2023 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible, and we hope to see you in our store again!

June 10, 2023

Quick, easy, and honest. They will have our business for years to come. Mike Cerva is great to work with. More

by HB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cerva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

June 10, 2023

The team goes above and beyond to assist and make sure you feel comfortable. The service is pricey but job well done. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Roemersberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

Jun 19, 2023 -

Gina responded

Thank you, love the way the staff goes above and beyond to help when I visit. Keep up the good work and you will see me again!

June 09, 2023

Everything was perfect! Service was outstanding ! Great atmosphere ! I would recommend to everyone I know ! More

by dwashbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Lou Fusz Kia responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

June 09, 2023

I really appreciate how Josh listened to what I was experiencing with my car and was able to get it in to have it repaired. Great customer service thanks to Josh! More

by It's Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hough
Jun 19, 2023 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

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