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Lou Fusz Mazda

Saint Louis, MO

4.7
2,765 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. #wecanreplacethecarnotthecustomer
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925 North Lindbergh Blvd.

Saint Louis, MO

63141

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Showing 2,766 reviews

October 07, 2023

I have used Lou Fusz Mazda to service my vehicle for the past few years and have been very pleased with the service I have received. The Staff is professional and supportive and offer me every possible More

by DFOREMAN8345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Mitchell, Shawn DeGrasso, Julie Reichert, etc., Macey Oates
Oct 11, 2023 -

Lou Fusz Mazda responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

October 06, 2023

First two oil changes have been nothing short of wonderful. I don’t even mind driving from Cape Girardeau! More

by jjkb25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macey Oates
Oct 06, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

October 05, 2023

Everyone was very nice. And we love our new car. They really helped us in so many ways. More

by wonderwoman204316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Daoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

October 04, 2023

Service department doesn’t take good care of your car while they have it. Smelled like cigarette smoke when I picked it up. Not the first time. Manager was supposed to call me. Has not called. Very disap More

by randinoinrome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Macey Oates
Oct 06, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

October 03, 2023

Abigail Fox is a great car sales lady! She was great, informative, & pleasant! The female finance officers were great & pleasant! More

by moonwilliam35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

October 03, 2023

Abigail Fox is a very knowledgeable saleswoman! If you need a car just ask for her. She’s ready for your business! 🚘 More

by Hembrock5
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Abigail Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us!

October 03, 2023

Expert sales staff was able to answer all my questions about the vehicle. No pressure in the purchase and everything went smoothly also gave good value on the trade. More

by webercaine
Recommend Dealer
Yes
Employees Worked With
Jamel Gipson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Lou Fusz Mazda responded

We want to express our appreciation for taking the time to share your store experience. We're happy to provide you with an experience that was acceptable. Looking forward to your next visit with us!

October 03, 2023

It would’ve been nice if the young man would’ve actually actually went over the entire way that the radio and the streaming of the music goes I had to turn around and come back because I we didn’t go over t More

by pamela100
Recommend Dealer
Yes
Employees Worked With
Nichole Derleth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Lou Fusz Mazda responded

Thank you for taking the time to bring this to our attention. We will be passing your message along, and we hope to see you again.

October 03, 2023

Not happy with the rate of interest besides and global pilot program, zero offers were given and was most like buy or leave More

by SATISH
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Zach Higdon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Feinstein
3.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Luraschi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Derleth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Chavers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Medsker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Coffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macey Oates
Oct 06, 2023 -

Lou Fusz Mazda responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

October 02, 2023

Very thorough and extremely personal approach. Made the process pretty seamless. A bit of extra waiting but all worth it. More

by chrismcl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Higdon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamel Gipson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Lou Fusz Mazda responded

We are delighted to hear that you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

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