Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lou Sobh Honda

Cumming, GA

Overview
Employees
Reviews
Vehicles
4.9
5,356 Reviews
Lou Sobh Honda is one of Georgia's newest Honda Dealerships, located in Cumming, GA. Our State of the Art facility opened in November 2013. We stock a large selection of New and Used Cars, Trucks, SUV's, and Vans. We have a large Service Department staffed with Certified Honda Factory Trained Technicians. Our huge Parts and Accessories Department is open 6 days a week for your convenience. Lou Sobh has been an Award Winning dealer in Georgia since the late 90's and also has dealerships in Florida and California. Our Jacksonville Honda Dealership, Honda of the Avenues, has been #1 in the market for the past 5 years. Visit our website at www.lousobhhonda.com
Contact Dealership
View Awards

1105 Buford Rd

Cumming, GA

30041

Directions

Filter Reviews By Type

Showing 5,356 reviews

August 23, 2023

Last two times I've taken my car in the service has been off. This last time they took my car to the car wash after service and never brought it back. I had to find it locked up in the back parking lot( bl More

by VTURLEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Lou Sobh Honda responded

Hi! We are always adding new staff to train on our team to keep up with service demand. It could have been an honest error. We appreciate your patience in the matter and hope you will give us another try.

Helpful
August 22, 2023

Ryan was very professional and informative. He waa upfront on time estimation and clearly explained what other important services were needed. Truly appreciate his help More

by nkprasad_9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Britt
Report | Print
Helpful
August 22, 2023

Fantastic staff! Jose, Jim and JJ were very knowledgeable and made my buying experience super easy. More

by William Couch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.J. Quest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

William Couch responded

Thank you for superior service!

Helpful
August 22, 2023

Went for a general first service and had a great experience. Waiting time was just over an hour and everything was taken care of well. More

by Yash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Law
Report | Print
Helpful
August 22, 2023

I have never had a bad experience with the service department. They are always professional, knowledgeable and polite. Adam Gurreri assisted me on my visit a couple of days ago. I was in a bind, ha More

by SMWILLIAMS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gurreri
Report | Print
Helpful
August 22, 2023

Adam was very communicative & professional throughout the entire process. He answered all questions & was always available when needed. More

by robynward2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Helpful
August 22, 2023

Adam was great! The car was perfect and everything was done in a timely manner! More

by Aleena Samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Helpful
August 22, 2023

Excellent, timely service. All of my questions were answered professionally, and my request for tire replacement quote provided quickly. More

by ARMISFB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
August 22, 2023

I needed to replace the OE battery on my 2018 Honda Accord and received timely same day service. Plus factor was that the new battery came with above industry warranty. More

by DOUGVANDERWEELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Lou Sobh Honda responded

Thanks for choosing us to do the job! We appreciate your review!

Helpful
August 22, 2023

Good job. A a a a a a a a a a a a a a a More

by MATTWOOMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

Helpful
1
...
148
149
150
...
536