Lou Sobh Honda
Cumming, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Dan listened to our problem and took the time to be sure the repair was done correctly. Excellent communication as well! the repair was done correctly. Excellent communication as well! More
Fast prompt , fid what they said returns calls fair no xx cringe was great excellent service xx cringe was great excellent service More
Everything was great, especially Stephanie, my Service Advisor. She double checked everything and explained it all to me very clearly. Even though they found a couple of things I was not expecting I am ve Advisor. She double checked everything and explained it all to me very clearly. Even though they found a couple of things I was not expecting I am very satisfied. Drove my Ridgline about 1900 miles to Texas and back the next week and it rode great after the tire balance, rotation and alignment. More
Steve made my first experience buying a car great. He was attentive, friendly, and made sure all my questions were answered. He is knowable and trustworthy. He was attentive, friendly, and made sure all my questions were answered. He is knowable and trustworthy. More
I have been working with Ryan for about a little over a year. He is attentive to detail which is a huge deal with me. Also, he keeps me informed as to what’s going on with my service. You need more employe year. He is attentive to detail which is a huge deal with me. Also, he keeps me informed as to what’s going on with my service. You need more employees like Ryan Than you More
Full detail of my wife's car was as expected, it looked like brand new Check-in and check-out process was quick and very well explained like brand new Check-in and check-out process was quick and very well explained More
Ryan is my guy. He takes care of me and my vehicle every visit. He is professional, personal and genuine. I would recommend him to anyone who desires to have a pe He takes care of me and my vehicle every visit. He is professional, personal and genuine. I would recommend him to anyone who desires to have a personal customer rep in the service department. Thanks Ryan for all you do and for serving our country! More
This was my first visit for service on my CRV. I was very pleased with my experience. I was very pleased with my experience. More
They quuckly and efficiently got me to the car, explained the features, worked with me om financing. It was a solid experience, without feeling pushed into a sale. the features, worked with me om financing. It was a solid experience, without feeling pushed into a sale. More
May of 2025 seals were replaced. Was not the outcome I expected. It was explained to me how the seals are shipped and that was probably the reason the seals did not lay/ meet, for Was not the outcome I expected. It was explained to me how the seals are shipped and that was probably the reason the seals did not lay/ meet, for example in corners was told to let the Summer heat bake the seals to see if it changed matters. And oh, my warranty didn’t expire until April so I had plenty of time. Later in the Summer I went back in staying the guck slopped on the Sashes would not come off, even with a detail place trying to remove the stains. I was told the dealership would replace the Sashes as a one time.good will jester. First of all, it wasn’t my xxxx up. Second of all the service ticket never revealed the issue with the Sashes was due to their installation. Thirdly, since it was due to them, did they suck up the cost for the parts and labor, or bill it as under my warranty.. November, I’m driving on the express way in TN when I hear an awful sound . I pull over and see one Sash just hanging by a thread. Made an appointment when I returned home. Sash was replaced. Three weeks ago I took my vehicle in cause I noticed an area was lifting on that same Sash. It was replaced. Not perfect, but replaced. In an hour I noticed it lifting a little bit, and after three ours a good portion had bowed out/ detached. Now I’m to make an appointment for service again. Perhaps a Honda body shop is the route should should take., More



















