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4,220 Reviews of Lou Sobh Honda - Service Center
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September 07, 2023
I came in on a Friday evening, and there was a slow leak with one of my tires. Turned out to be the infamous nail in tire scenario. The tires weren’t in stock so I left my car at the dealership to be safe. with one of my tires. Turned out to be the infamous nail in tire scenario. The tires weren’t in stock so I left my car at the dealership to be safe. John kept me posted and the moment the tires arrive on Tuesday after a holiday weekend, they were quickly installed. Allowing for my husband to get the car and make it to my daughter who had to get a permit retainer put in….So glad Lou Sobh Honda is so close and easy to work with. More
by MsRenee
Verified CustomerEmployees Worked With
John
September 07, 2023
easy to make an appointment. some one waits on you very quickly. waiting room is clean and allows ample space to use a laptop. getting a cup of coffee could be easier. some one waits on you very quickly. waiting room is clean and allows ample space to use a laptop. getting a cup of coffee could be easier. More
by KRUEGERMD1
Employees Worked With
September 06, 2023
I bought my car at this dealership and have had all the maintenance done there. They have always been very courteous and respectful. I have never had any problems. maintenance done there. They have always been very courteous and respectful. I have never had any problems. More
by KDP1215
Employees Worked With
September 06, 2023
Quick and good service. They maintain a good record of my car and know what to recommend. They maintain a good record of my car and know what to recommend. More
by saikyt
Employees Worked With
September 05, 2023
Outstanding service always--fast and professional. I have never been disappointed with them servicing my car at a fair price and right the first time. I have never been disappointed with them servicing my car at a fair price and right the first time. More
by Kirk
Employees Worked With
September 05, 2023
“Gotta” love Lou Sobb’s efficient service and superb technicians.💪 This two Honda driving family appreciates you! technicians.💪 This two Honda driving family appreciates you! More
by Shelby
Employees Worked With
September 04, 2023
Jake Law was very professional, Explained things well. Only downside to this visit was it took 2 hrs for an express oil change, was told transmission fluid was low, but did not add any. Only downside to this visit was it took 2 hrs for an express oil change, was told transmission fluid was low, but did not add any. More
by TL1960
Employees Worked With
Jake Law
September 02, 2023
Multi-point inspection failed. Inspection indicated brake pads remaining at 4mm and 5mm, with the brake service needed in the future. I verbally confirmed with the service adviso Inspection indicated brake pads remaining at 4mm and 5mm, with the brake service needed in the future. I verbally confirmed with the service advisor that the brakes were inspected and were found to be within acceptable range, but would need to be changed at the next service. 10 days and approximately 500 miles after the service was completed, I heard the noise of the brakes scraping. Upon inspecting the both rear brakes that evening, I saw no pad remaining. I decided to not return to this dealership for corrective action because of the egregiousness of this mistake on a routine vehicle inspection. I will not return to Lou Sobh service center in the future. I simply cannot trust the service. I had the brakes serviced at a service center I trust back in my hometown over an hour away at a cost of over $1,000 (pads, rotors, and labor). More
by dpreeves
Employees Worked With
Mirtha
