4,243 Reviews of Lou Sobh Honda - Service Center
Rashed Kahn provided excellent customer service. He kept me informed of the service on my car. My car was ready ahead of schedule and returned to me cleaned. He kept me informed of the service on my car. My car was ready ahead of schedule and returned to me cleaned. More
Great service from everyone at the dealership. Look forward to every visit at this location ll Look forward to every visit at this location ll More
Took my Honda CRV in for some general service. Everyone there was so nice, friendly and informative on service I needed. The service agent Anthony Attanasio was super and had my car fixed and read Everyone there was so nice, friendly and informative on service I needed. The service agent Anthony Attanasio was super and had my car fixed and ready to go faster than I expected. I bought my new CRV there and even though it's an hour and 15 minutes to get there it is certainly worth the drive. More
Excellent service - came to pick me up when the car was ready without being asked. Did not push additional services. Polite and efficient. ready without being asked. Did not push additional services. Polite and efficient. More
Just had the second service on our 2023 Honda Pilot. Heather greeted us with a big smile and explained what this service would cover. Also, we asked if we could have the two recalls done at the same tim Heather greeted us with a big smile and explained what this service would cover. Also, we asked if we could have the two recalls done at the same time which they were able to do. Plus, she explained what the recalls would entail. Heather was friendly and yet professional. More
Interior panel on Passenger side door was scratched during removal or installation of the seat for a passenger side air bag seat weight warranty repair. Also had oil change performed and oil light was during removal or installation of the seat for a passenger side air bag seat weight warranty repair. Also had oil change performed and oil light was not reset. Pricing for the oil change was NOT exactly transparent as fees were added to the original quoted price plus tax. This is my second not so great experience with the service department as the first time they performed a service that wasn’t requested and then it was almost impossible to get in touch with a service manger that could help resolve the issue and provide proper paperwork. Not sure if I would actually recommend this dealer going forward as if these types of issues have happened to myself in just the two visits I have been there imagine what else is happening as well. More