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Lou Sobh Kia

Cumming, GA

4.8
1,108 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,108 reviews

July 16, 2025

Extraordinary service from Liam and the rest of the staff. Had a wonderful experience buying a car More

by jderegil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam
Jul 16, 2025 -

Lou Sobh Kia responded

Thank you! We're so glad to hear Liam and the team provided extraordinary service. We're thrilled you had a wonderful car-buying experience—enjoy your new vehicle!

July 15, 2025

tough to get in touch with a service manager to get response for service update. More

by reviewer
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ShaikIm Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Lou Sobh Kia responded

Thank you for your feedback, and we’re sorry to hear it’s been difficult to get an update. That’s not the level of service we aim to provide. For direct assistance, please contact our Service Manager, Justin Britt, at (470) 253-6013. He’ll be happy to help get you the information you need.

July 13, 2025

They were very professional and respectful of my time. Answered all my questions, very responsive to my needs. More

by lalitb12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ShaikIm Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Lou Sobh Kia responded

Thank you! We're glad our team was professional, respectful, and responsive to your needs. We appreciate your feedback!

July 12, 2025

They were very professional and respectful of my time. Answered all my questions, very responsive to my needs. More

by meoochie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Russell, Zoro
Jul 14, 2025 -

Lou Sobh Kia responded

Thank you! We're glad our team was professional, respectful, and responsive to your needs. We appreciate your feedback!

July 12, 2025

I have use apps to “hear” and “talk. ” They were accommodating to different communication. Transaction was smooth and no high pressure. More

by letfreedomring39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ShaikIm Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Lou Sobh Kia responded

Thank you for sharing! We're happy to accommodate your communication needs and provide a smooth, pressure-free experience. We appreciate you choosing us!

July 12, 2025

Went in due to a check engine issue. They fixed the issue before I could finish my coffee. Was not expecting such a fast response. Was in and out is less than 15 minutes. Great Work! More

by citybubba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ShaikIm Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Lou Sobh Kia responded

Wow, thanks for the shoutout! We're glad we could fix the issue quickly and get you back on the road fast. Appreciate your feedback!

July 12, 2025

My whole purchase was done at home and was a great experience. After my local dealership didn’t want to find the car in the color I wanted Lou Sobh found the car and gave a better price. More

by Jhill1724
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ShaikIm Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Lou Sobh Kia responded

Thank you! We’re glad we could find the perfect car for you and make the process easy from home. We appreciate your trust and support!

July 11, 2025

Service Manager promised to get to the bottom of our issue. Radio Silence!! Nothing... I would not recommend this dealer More

by mcm
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ShaikIm Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Easy to book. They were very quick. I knew what I would owe. Good work More

by tarkbuffalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ShaikIm Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Lou Sobh Kia responded

Thank you! We're glad the process was easy, transparent, and efficient for you. We appreciate your trust and look forward to your next visit!

July 09, 2025

I appreciate them getting me in promptly, taking care of my car and letting me know what I might need at my next appointment. I also appreciate that they washed my car. The staff at this dealership were all More

by diab11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek in service
Jul 09, 2025 -

Lou Sobh Kia responded

Thank you for your kind words! We're glad we could get you in quickly and take care of everything. We look forward to seeing you at your next visit!

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