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Lou Sobh Kia

Cumming, GA

Overview
Employees
Reviews
Vehicles
4.7
1,624 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,624 reviews

July 30, 2026

My experience purchasing a used car from the Kia dealership was fantastic. My experience with my sales guy Chase Mueller was exceptional! He anticipated my arrival via an internet contact and was ha More

by More than satisfied
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
J.D. Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craige Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2026

Matt always gets the car in and out and makes sure we are taken care of each time! More

by Fun2Have2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jul 30, 2026 -

Lou Sobh Kia responded

Thank you for your kind words! We're happy to hear Matt continues to provide great service and makes sure you're well taken care of every visit. We appreciate your trust and look forward to seeing you next time!

July 24, 2026

Service experience has improved over the last year. Keep up the good work, My KIA hybrid is holding its value well. More

by stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2026 -

Lou Sobh Kia responded

Thank you for your feedback, Stacy! We're glad you've noticed the improvements in our service over the past year. It's also great to hear your Kia Hybrid is holding its value well. We appreciate your support and look forward to continuing to provide you with excellent service!

July 20, 2026

I always get great service. The place is always clean and stocked. They also keep me informed. More

by pressingfwd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2026 -

Lou Sobh Kia responded

Thank you for your 5 star review! We're happy to hear you've consistently had great service and that our team keeps you informed throughout your visit. We appreciate your support and look forward to seeing you again!

July 20, 2026

Professional staff. Clean place. comfortable waiting area. Their shop was clean and organized. Professional service recommendations based on mileage for my vehicle. no s More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Mugge
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July 18, 2026

5 The service employees were very kind and attentive to my needs, and the work was completed in a short amount of time. More

by basstbone27
Recommend Dealer
Yes
Employees Worked With
Do not remember
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July 18, 2026

Everyone is very nice. However, this is the second time that they did not reset codes and I came in for full service and maintenance and my windshield cleaner was not refil More

by tromblyjenny
Recommend Dealer
No
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July 16, 2026

Great service as usual Will be back when other service is due Out of words More

by Miamech
Recommend Dealer
Yes
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Jul 17, 2026 -

Lou Sobh Kia responded

Thank you for your continued trust in Lou Sobh Kia! We're happy to hear you had another great service experience. We appreciate your business and look forward to seeing you at your next visit!

July 16, 2026

Very nice and fast service they always do an amazing job Fast, reliable, friendly, accommodating More

by jasmine.ilyas18
Recommend Dealer
Yes
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Jul 17, 2026 -

Lou Sobh Kia responded

Thank you for your kind review! We're glad our team provided the fast, friendly, and reliable service you deserve. We appreciate your support and look forward to serving you again!

July 16, 2026

First visit to the service center which I was very impressed. Linda was very helpful in letting me know the process. Sent me an email and even called when it was ready for pickup. Overall very good More

by DEREECE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
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Jul 17, 2026 -

Lou Sobh Kia responded

Thank you for your wonderful feedback! We're so glad your first visit to our service department was a positive one. We'll be sure to share your kind words with Linda. We appreciate your business and look forward to seeing you again!

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