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Lou Sobh Kia

Cumming, GA

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Employees
Reviews
Vehicles
4.7
1,460 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,460 reviews

March 27, 2026

Expedient diagnosis - part had to be ordered but arrived when promised - repair was completed faster than expected - great communication More

by dldl1825
Recommend Dealer
Yes
Employees Worked With
Derek
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Apr 02, 2026 -

Lou Sobh Kia responded

Thank you for the great review! We’re so glad to hear everything was handled efficiently and that our team kept you well informed throughout the process. It’s great to know the repair was completed even faster than expected. We appreciate you trusting Lou Sobh Kia with your vehicle!

March 27, 2026

Awesome always awesome Friendly and professional people always happy ready to help you! I always leave very satisfied with the service More

by Pikki180262
Recommend Dealer
Yes
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Apr 02, 2026 -

Lou Sobh Kia responded

Thank you so much for your kind words! We’re happy to hear you continue to have awesome experiences with our team. Providing friendly, professional service is always our goal, and we truly appreciate your continued support of Lou Sobh Kia!

March 26, 2026

Customer service was great and informative Derek gave me the break down of what the service was for bumper to bumper More

by brownmanserg27
Recommend Dealer
Yes
Employees Worked With
Derek
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Mar 27, 2026 -

Lou Sobh Kia responded

Thanks for the great review! We’re glad to hear you had a great experience with our team. Derek does an awesome job making sure everything is clearly explained, and we’re happy he was able to walk you through your bumper-to-bumper service. We appreciate you choosing Lou Sobh Kia and look forward to seeing you again next time!

March 25, 2026

The service check in was quick and easy and the employee that checked my car in was nice and friendly More

by Reid, T41556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember her name
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Mar 27, 2026 -

Lou Sobh Kia responded

Thank you for the kind review! We’re so glad to hear your service check-in was quick and easy and that our team made you feel welcome from the start. We appreciate you choosing Lou Sobh Kia and look forward to seeing you again for your next visit!

March 25, 2026

great place and amazing employees to purchase cars at. Has comfortable waiting area and good popcorn More

by Reid, T41556
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.D. Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2026 -

Lou Sobh Kia responded

Thank you for the awesome review! We’re so glad to hear you enjoyed your experience with us and found our team, waiting area, and even the popcorn to be a win! We truly appreciate you choosing Lou Sobh Kia and look forward to seeing you again soon!

March 25, 2026

This was such a happy experience. Both Sky and Matt clicked in on what we wanted and "made it happen." The Finance guy JDBurns was understanding and listened. We came away with a p More

by KRISTISIPLON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.D. Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaikim Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2026 -

Lou Sobh Kia responded

Thank you so much for the wonderful review! We’re so happy to hear you had such a great experience with Sky, Matt, and JD Burns. It means a lot to know our team was able to listen to your needs and help put together the perfect package for you. We truly appreciate your recommendation and your kind words. Thank you for choosing Lou Sobh Kia!

March 24, 2026

Easy to make the appt online. Nice and polite staff. Clean facility and waiting area. More

by PeytonsMom
Recommend Dealer
Yes
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Mar 27, 2026 -

Lou Sobh Kia responded

Thank you for the kind review! We’re so glad to hear your appointment process was easy and that you enjoyed our clean facility and waiting area. We truly appreciate your kind words about our staff and thank you for choosing Lou Sobh Kia!

March 24, 2026

Great! Quick and easy The process was smooth. Greeted very nicely and everything was quick and easy More

by Twill0308
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Mar 27, 2026 -

Lou Sobh Kia responded

Thank you for the great review! We’re so happy to hear your experience was smooth, quick, and easy from start to finish. We truly appreciate your kind words and thank you for choosing Lou Sobh Kia!

March 22, 2026

Service was easy Service was quick and easy. The people where nice and handled everything professionally More

by thomaspolk
Recommend Dealer
Yes
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Mar 27, 2026 -

Lou Sobh Kia responded

Thank you for the great review! We’re so glad to hear your service visit was quick, easy, and handled professionally by our team. We truly appreciate your kind words and thank you for choosing Lou Sobh Kia!

March 22, 2026

Greatly appreciate Linda in service department. Also service manager was super nice! Service crew addressed all my requests More

by locoetal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda
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Apr 02, 2026 -

Lou Sobh Kia responded

Thank you so much for your kind review! We’re so glad to hear Linda and our service team took great care of you and addressed all of your requests. We truly appreciate you trusting Lou Sobh Kia with your vehicle!

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