Louisville INFINITI

Needed a new tire pulled in the service area. They found a nail in my tire. Anna took care of it . Out the door in 45min. Even had a free cup of hot coffee. pulled in the service area. They found a nail in my tire. Anna took care of it . Out the door in 45min. Even had a free cup of hot coffee. More

I thoroughly enjoyed my visit with louisville Infiniti. Martiza helped me find the car I wanted and was a pleasure dealing with. She answered all I the questions I had and has even made sure to keep in con Martiza helped me find the car I wanted and was a pleasure dealing with. She answered all I the questions I had and has even made sure to keep in contact even after the purchase. More

On March 5, 2020, we spoke to Maritza at Louisville Infiniti about a 2018 Q60 we saw online. We met her that evening at her location and she took us on a test drive. We fell in love with the car and di Infiniti about a 2018 Q60 we saw online. We met her that evening at her location and she took us on a test drive. We fell in love with the car and discussed financing & leasing options. We ended up leasing our new car for 3 years. We are so happy with our experience with Maritza and everyone at Louisville Infiniti. Are you in the market for a new or used vehicle? PLEASE call and ask for Maritza in Internet Sales More

I just purchased a new unit yesterday at this place and I had her as my sales person and personality she either needs to be trained better because they have definitely dropped the ball on my purchase!! She w had her as my sales person and personality she either needs to be trained better because they have definitely dropped the ball on my purchase!! She was told in advance by me and my wife what we were wanting on the vehicle so after all day long we finally agreed on one that had the best package that we were looking for!!! But somehow after we took ownership of it my wife called me in our other car and said she couldn’t find the navigation system and she couldn’t find the sonar button on the dash but we had just test drove the it and hour before!!! But they said it was just a honest mistake because both vehicles were the color in and out the only difference was the one that we were buying had the other features that we wanted so I had to drive it back to the dealer and she said she couldn’t have made a mistake like that because we bought the other one because she didn’t know why we were upset l have never seen anything like this in my 49 years on this earth I would definitely not recommend this place or especially her because she is not a knowledgeable person in my opinion for in depth information about INFINITI!!! I wish you luck if you decide to shop there!!! More

Wonderful experience purchasing a new vehicle from Natalie at Louisville Infiniti. This was the 3rd dealership I visited and was, by far, the best experience from beginning to end. I drove 1.5 hours t Natalie at Louisville Infiniti. This was the 3rd dealership I visited and was, by far, the best experience from beginning to end. I drove 1.5 hours to get there and will definitely be back for future car purchases. More

Helpful, friendly staff. It was a pleasure working with The internet and on site team, the GM even reached out to ensure we were happy and taken care of! Would absolutely recommend and will likely return a The internet and on site team, the GM even reached out to ensure we were happy and taken care of! Would absolutely recommend and will likely return as customers in spite of a 3 hour commute! More

Service personnel top notch The service personnel make you feel like family. Anna and Bill both are outstanding. They are both knowledgeable and super helpful. I truly felt like The service personnel make you feel like family. Anna and Bill both are outstanding. They are both knowledgeable and super helpful. I truly felt like I was in good hands. More

Love this place Just made my second purchase from this dealership. My sales rep is Natalie. She has sold me both of my vehicles. What I like best is that they are not Just made my second purchase from this dealership. My sales rep is Natalie. She has sold me both of my vehicles. What I like best is that they are not pushy and listen to what you want from your vehicle and provide suggestions that you may have never considered. I will purchase another vehicle from this dealership in the future. More

All good. Anna Graff is an outstanding service person. She gave me a timely appointment and a loaner. She also kept me in the loop about the progress of the s Anna Graff is an outstanding service person. She gave me a timely appointment and a loaner. She also kept me in the loop about the progress of the service dept. checks. More

Natalie was a pleasure to work with. She was persistent without being pushy snd was very knowledgeable of the vehicle. She is a top-notch salesperson. EIULDhighly recommend her. without being pushy snd was very knowledgeable of the vehicle. She is a top-notch salesperson. EIULDhighly recommend her. More