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Louisville INFINITI
Louisville, KY
346 Reviews
The #1 Volume INFINITI retailer in Kentucky*
When you want a vehicle with a great mix of reliability and luxury, and that won’t break the bank, you are looking for an INFINITI. When you want an INFINITI, there is only one dealership in the Louisville region that provides a level of service, selection, and a reputation like Louisville INFINITI. At Louisville INFINITI, it all starts with our knowledgeable, professional sales staff. They are INFINITI experts, well-educated on all of our used and new INFINITI models, and they aim to provide you with the right vehicle to fit your lifestyle.
As a one-stop dealership, we also provide a team of INFINITI financing experts that are ready to work with you to find lease or loan terms that work with your monthly budget. We will provide you with our full attention, along with the best available financing offers we can find.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 346 reviews
October 16, 2023
Ivan was great from the beginning when I walked in! Very friendly, knowledgeable, and not pushy at all. This was a very simple car buying experience because of Ivan and the team at Infinity. Ivan defin Very friendly, knowledgeable, and not pushy at all. This was a very simple car buying experience because of Ivan and the team at Infinity. Ivan definitely catered to my needs so that I did not have to sit in the dealership all day. More
by NLPR
Helpful October 14, 2023
Ivan displayed outstanding customer service, attentive to my vehicle requirements, and passionate about ensuring all my questions were answered. I truly enjoyed my purchasing experience. Sales manager Br my vehicle requirements, and passionate about ensuring all my questions were answered. I truly enjoyed my purchasing experience. Sales manager Brandon and Finance manager Keith also ensured the sale of the vehicle was seamless throughout transition and met my expectations. I’ve already been sharing my experience with others. Thanks again for a job well done!!! More
by Larissa.Bella
October 07, 2023
Salesman nice and knowledgeable, was not pushy. Explained the product left the decisions up to us. interior of dealership was nice and clean easy access to and from building to major roads Explained the product left the decisions up to us. interior of dealership was nice and clean easy access to and from building to major roads More
by Tp
Employees Worked With
October 02, 2023
Went in not exactly sure which trim would be best for us. Ivan let us compare two side by side and test drive both to help us decide Ivan let us compare two side by side and test drive both to help us decide More
by davis45792
October 01, 2023
After visiting with Brandon and Ivan, we decided to drive 850 miles to pick up a Honda 2023 CR-V sport touring vehicle. We found these gentlemen to be straightforward and honest in our initial conversations 850 miles to pick up a Honda 2023 CR-V sport touring vehicle. We found these gentlemen to be straightforward and honest in our initial conversations and after we arrived at the dealership our impressions were confirmed. Brandon introduced us to Ivan, who patiently showed us all the small details of this car. We signed the paperwork, exactly as it had been presented to us, with no extra charges or hidden fees! After giving us a small tour of Louisville in this car, Ivan would not let us leave until he had washed the car and filled it with gas. Keith went through all the details of the purchase and made sure we understood all of the document terms and statements. We were exceptionally pleased and happy with all of the people we met at this dealership. We would deal with them any time! More
by rrklimes
September 05, 2023
It was a clean pleasant friendly atmosphere and Daymond and Brad were great to deal with and Brad were great to deal with More
by jrj56
Employees Worked With
July 03, 2023
I enjoy going to the dealer. They are knowledgeable and efficient. Leaving with a clean car is the best They are knowledgeable and efficient. Leaving with a clean car is the best More
by Crgaffney
Employees Worked With
May 19, 2023
There were many options for the model of vehicle I was looking to purchase. Good communication. looking to purchase. Good communication. More
by horton_erica
May 16, 2023
From start to finish everyone was great! Daulton went above and beyond to make sure everything was perfect. Daulton went above and beyond to make sure everything was perfect. More
by Cautumn210
April 26, 2023
Great dealership and really helpful sales associates. Everyone treated me very well and kept the car buying experience very enjoyable. Highly recommend Infiniti of Louisville and Ian Fannin and Zach John Everyone treated me very well and kept the car buying experience very enjoyable. Highly recommend Infiniti of Louisville and Ian Fannin and Zach Johns! Thank you for everything. More
by mmetry68
