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Louisville INFINITI
Louisville, KY
346 Reviews
The #1 Volume INFINITI retailer in Kentucky*
When you want a vehicle with a great mix of reliability and luxury, and that won’t break the bank, you are looking for an INFINITI. When you want an INFINITI, there is only one dealership in the Louisville region that provides a level of service, selection, and a reputation like Louisville INFINITI. At Louisville INFINITI, it all starts with our knowledgeable, professional sales staff. They are INFINITI experts, well-educated on all of our used and new INFINITI models, and they aim to provide you with the right vehicle to fit your lifestyle.
As a one-stop dealership, we also provide a team of INFINITI financing experts that are ready to work with you to find lease or loan terms that work with your monthly budget. We will provide you with our full attention, along with the best available financing offers we can find.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 346 reviews
April 10, 2023
Great Dealership - Straight Shooters, Conscious And Highly Professional. The Brat Southern Hospitality To Serve Luxury Customers. Highly Professional. The Brat Southern Hospitality To Serve Luxury Customers. More
by jgrearson
Helpful April 04, 2023
Louisville Infiniti has always done right by us. We have always had our Infiniti serviced there and been very satisfied with every step of the process. The people are wonderful and the waiting area We have always had our Infiniti serviced there and been very satisfied with every step of the process. The people are wonderful and the waiting area comfortable. More
by Ali cat
March 24, 2023
Raised the price of vehicle 1000. 00 at closing. I had clarified twice before coming in as we couldn’t come to terms three weeks earlier. Manager agreed to my original offer. Had other 00 at closing. I had clarified twice before coming in as we couldn’t come to terms three weeks earlier. Manager agreed to my original offer. Had others in my car listening on speaker phone to our conversation. Once there this time he said I was mistaken. I refused this increase. And explained a man’s word is important. And the business they represent. Having bought 80 or more cars I understand the process. Be careful of any paperwork if buying here. Was a certified 2021 Nissan Rogue we were purchasing. He was surprised I refused. Wonder how often this works? More
by Stamoorfarms@gmail.com
March 17, 2023
Easy to schedule service. Nice waiting room. Miguel kept me updated on the process. Thamks. Nice waiting room. Miguel kept me updated on the process. Thamks. More
by alicejbaron
Employees Worked With
March 12, 2023
The Infiniti dealership provides amazing service and they have wonderful employees. Not only did Miguel get my truck in the very same day that I called needing help, which was on 12/27/22, but he also gave m have wonderful employees. Not only did Miguel get my truck in the very same day that I called needing help, which was on 12/27/22, but he also gave me a SUV to use for 2 weeks while my truck was being looked at and waiting for a claims adjuster from my insurance to come look at it. Then, he called, texted, and emailed me regularly, to keep me informed of the status. He worked with my insurance company on my behalf, but he also stayed in contact with and communicated with the claims adjusters as well. When USAA decided my truck was a “total loss” he looked over the settlement statement and advised me of his opinion regarding their offer. Miguel is amazing, and I could not have asked for anybody better to help guide me through this very messy and lengthy process. I have nothing but positive feedback for the Infiniti dealership and it’s employees! More
by missyb61480
Employees Worked With
February 23, 2023
The entire team, sales, finance and management, were great to work with. We have been doing business at this dealership for many years and always have a great experience. great to work with. We have been doing business at this dealership for many years and always have a great experience. More
by kronenberg
February 01, 2023
Great Service Department. Customer Service is awesome, highly recommend using them. We will continue to do business with Louisville Infiniti. Customer Service is awesome, highly recommend using them. We will continue to do business with Louisville Infiniti. More
by mike_hill12
Employees Worked With
January 15, 2023
The sales and Management staff work hard to keep you informed of their stock and want to earn your business. No surprises in their pricing. informed of their stock and want to earn your business. No surprises in their pricing. More
by kevin
December 15, 2022
Every individual from the receptionist to my particular salesman to the financial advisor and the facility itself ….all were all outstanding at Louisville Infinity !! I would recommend them to anyone ! salesman to the financial advisor and the facility itself ….all were all outstanding at Louisville Infinity !! I would recommend them to anyone ! More
by Danderson
Employees Worked With
