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Lugoff Chevrolet Buick GMC

Lugoff, SC

4.4
1,029 Reviews
Why should you buy from Lugoff Chevrolet Buick GMC? Our unmatched service and diverse Buick, Chevrolet, GMC inventory have set us apart as the preferred dealer in Lugoff. Visit us today to discover why we have the best reputation in the Lugoff area.
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825 US-1

Lugoff, SC

29078

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Showing 1,029 reviews

June 23, 2023

Mason was a great and very knowledgeable salesman and he took great care of us and the rest that’s on the team. The financial management done a great job to make things work More

by Bjgbaby1
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Victor
Jun 25, 2023 -

Lugoff Chevrolet Buick GMC responded

Thanks for sharing about your experience with Mason and our team here at Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

June 23, 2023

Don’t call or keep there schedule and show know concerns over customers and there time or issues and work took 3 visits and over a month and a half to fix and still got issues so not happy at all with thing More

by Eric rose
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Gary Eichman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service desk personnel don’t keep there word
Jun 28, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Trevor Reames, tdreames@gmail.com

June 22, 2023

The experience was fast and great. I would do business with Mr. Watkins again. Thanks More

by bakerstreeservice
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trevor Reames
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyquan Davis, Mason Victor, Caleb Kleiderlein
Jun 22, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Keith and the team to be a positive one. Please don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com

June 21, 2023

I had to have a recall done on the trailer brakes on my 22' High Country along with getting its oil changed and these guys went above and beyond with their service. I even had an issue with the rear speake More

by RKWRECKER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rahmik McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Trevor Reames, tdreames@gmail.com

June 21, 2023

Everyone was very helpful. The process went smoothly. I was very happy with my experience there. More

by SA
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asante
Jun 22, 2023 -

Lugoff Chevrolet Buick GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

June 21, 2023

Amazing turn around time. Great customer service and a warm and inviting atmosphere. The staff members are well informed and ready to handle anything More

by denmckel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Savannah
Jun 22, 2023 -

Lugoff Chevrolet Buick GMC responded

Thanks for sharing about your experience with Lugoff Chevrolet Buick GMC. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

June 21, 2023

Very accommodating. ..very professional and informative. I was informed about recalls and given an approximate time for repairs. More

by esharp390
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lugoff Chevrolet Buick GMC. Trevor Reames, tdreames@gmail.com

June 20, 2023

I called to ask if they would make it right due to a bad altenator. I was told to bring it in to check it.( almost 2 hours away) ( Truck won't make it due to bad altenator). Then I am asked to get it tested More

by TWEETYBIRD122171
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mason Victor, Adam Rutledge
Jun 24, 2023 -

Lugoff Chevrolet Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Trevor Reames, tdreames@gmail.com

June 19, 2023

I got to the dealership before my appointment time they were able to take me in and get me out early very much appreciated More

by Chris.hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Eichman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lugoff Chevrolet Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Trevor Reames, tdreames@gmail.com

June 19, 2023

First and foremost, my rating doesn’t reflect the employees in the service department that I dealt with. They were very friendly. My rating reflects the disorganization and absurd wait times that More

by kylejsandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure of names
Jun 23, 2023 -

Lugoff Chevrolet Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Kyle, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Trevor Reames, tdreames@gmail.com

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