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203 Reviews of Lugoff Toyota - Service Center
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August 09, 2021
Another wonderful experience in the Service Department. Very professional and efficient. All the Service Department Staff is amazing. Leanne Thompson Very professional and efficient. All the Service Department Staff is amazing. Leanne Thompson More
by leanne0812
Helpful August 05, 2021
Service advisor knowledgeable and great to deal with. The service personnel seem to be genuine and helpful, with a desire to help his clients with their needs service personnel seem to be genuine and helpful, with a desire to help his clients with their needs More
by Jimmysheorn
July 27, 2021
I have been coming to this Toyato shop for at least 3 years. Tommy Hancock has been my representative. Excellent I must say. Very impressive worker. Yes as long as he is there it is a joy to work with hi years. Tommy Hancock has been my representative. Excellent I must say. Very impressive worker. Yes as long as he is there it is a joy to work with him. We have become a working friend. He is the representative and I am the buyer. More
by gvlparran22@gmail.com
Employees Worked With
July 21, 2021
I can't recall a bad experience, just excellence. The service team had been consistently helpful and not pushing extra services, though so keeping me informed. I like to wrench on most of my 4Runner's n service team had been consistently helpful and not pushing extra services, though so keeping me informed. I like to wrench on most of my 4Runner's needs myself. I've found the team equally willing to hero and answer questions regardless of if it's then or me under the hood. I also appreciate that they've always been willing to let me speak directly with the mechanic who is/has worked on the vehicle. Addituonslly, sometimes I want them to do the work in order to get a second set of eyes across the entire truck or if the task is beyond me. I appreciate that they don't require me to use their fluids etc, so I save a lot on some services by bringing my own items which match the user manual requirements. In all, I recommend them if you specifically need to go to a dealer. More
by 101stAir
Employees Worked With
Other Employees :
I recommend ensuring all of the faces are next to these rating options. Without it you will loose data or get bad results. Worst case, the wrong employee will be blamed for some issue and you'd never know they had the wrong guy.
July 17, 2021
Outstanding service !Ian, the service representative, Outstanding service ! Ian, the service representative, provided excellent assistance and was extremely personable. The absolute best service I Outstanding service ! Ian, the service representative, provided excellent assistance and was extremely personable. The absolute best service I have ever experienced at a car dealership. More
by jerry
Employees Worked With
Ian Collins
July 17, 2021
Tommy Hancock excellent service advisor and wait time reasonable dealership service department does not answer telephone but yet requires an appointment for service several days to set up an appointment reasonable dealership service department does not answer telephone but yet requires an appointment for service several days to set up an appointment More
by Jazzman
Employees Worked With
July 16, 2021
Always courteous and pleasant. Work is done to my complete satisfaction. Waiting area is comfortable and clean. Bathroom neat and clean. Personnel greet in a friendly manner. complete satisfaction. Waiting area is comfortable and clean. Bathroom neat and clean. Personnel greet in a friendly manner. More
by 247grandma
July 08, 2021
Everyone I see freindly and willing to do anything to help you. Everything is so clean and organized. Speedy service and treat you love me a special person. help you. Everything is so clean and organized. Speedy service and treat you love me a special person. More
by Rwagn_99
July 05, 2021
My service experience was very favorable. I called to set-up an appt and the service person worked me in even though the service dept was already booked. I was able to drop both vehicles to get servic set-up an appt and the service person worked me in even though the service dept was already booked. I was able to drop both vehicles to get serviced on the same day. They were very professional and completed my service in a timely and satisfactory manner. More
by BR9297
Employees Worked With
Her name is not listed above.
June 28, 2021
