Luther Bloomington Hyundai

Everyone was very personable. They were very willing to help us. Even toile the time to show us what every button in the car does (now I just have to remember everything). Excelle They were very willing to help us. Even toile the time to show us what every button in the car does (now I just have to remember everything). Excellent service! More

Poor customer service, starting with my initial attempts to speak with someone in the service dept by phone. I arranged for my car to be towed to the service dept. Then - I had to physically come into the to speak with someone in the service dept by phone. I arranged for my car to be towed to the service dept. Then - I had to physically come into the shop to confirm their acknowledgment that my car was there (since I couldn’t reach anyone by phone) and would be looked at. Initially, they couldn’t find my car or my car keys. My car was dropped off by a tow company. Eventually, they found my car and said the car keys were in the office. It took a few days for them to look at my car, and after the diagnostic, I was told it would cost $4000 for a new transmission which they couldn’t guarantee that they would be able to find, so in essence - they couldn’t tell me if or when they could fix my car. I was told it would be best to try and sell my car. More

Oil change was fine and on time. Was expecting a complimentary car wash (I don’t recall if this is usually provided or not, but it has been provided by other dealerships) but didn’t Was expecting a complimentary car wash (I don’t recall if this is usually provided or not, but it has been provided by other dealerships) but didn’t get one. Not a huge deal. Had question about the Genesis app, was told to ask a sales rep. Asked lady at the front desk if there was one available, she called for one over the intercom, but none came up. After waiting 5-10 mins I just left. More

Took care of me quick and effort less! ! Working with luther is a pleasure that most dealerships dont deliver on ! Working with luther is a pleasure that most dealerships dont deliver on More

Advisor was quick to troubleshoot an issue that happened on my drive in to an oil change and got a fix figured out same day. on my drive in to an oil change and got a fix figured out same day. More

Always courteous and friendly with timely service. Look forward to having my future servicing needs met there. Look forward to having my future servicing needs met there. More

Service was okay. Two hours for an oil change. Waiting area was also okay but not great. I wasn’t given the expected complimentary run through the car wash. They tol Two hours for an oil change. Waiting area was also okay but not great. I wasn’t given the expected complimentary run through the car wash. They told me I could come back another time for a car wash but really don’t like to have to take the time to go back. My tires were overfilled with 38psi. Should be 36max in winter. Will try a different location next time. More

Nate was a great salesman. Explained the car in detail and the process of agreeing on a price was done professionally. Definitely Will recommend this dealership to others. Explained the car in detail and the process of agreeing on a price was done professionally. Definitely Will recommend this dealership to others. More

They took care of my car needs without taking too much of my time. Thanks my time. Thanks More

The service area was very clean and the people were friendly and professional. Waiting area was clean and comfortable. friendly and professional. Waiting area was clean and comfortable. More