Luther Bloomington Hyundai

Carrie McWilliams was a pleasure to work with, from order to delivery of my new car. to delivery of my new car. More

Awesome service would definitely buy another car here again they are also very quick to get you qualified again they are also very quick to get you qualified More

I had a great experience working with K. A. He was a great person and worked really hard to get me the vehicle I wanted. A. He was a great person and worked really hard to get me the vehicle I wanted. More

Although under construction, it was still very efficient and clean. Everybody seemed happy and the service was outstanding. They made my process extremely simple Maddie my sales person did a very thorough e and clean. Everybody seemed happy and the service was outstanding. They made my process extremely simple Maddie my sales person did a very thorough excellent job. More

Service team was courteous and decent communicators. Oil change always takes longer than you expect or sometimes have time for, (it is complimentary as part of the service plan I bought when securing th Oil change always takes longer than you expect or sometimes have time for, (it is complimentary as part of the service plan I bought when securing the vehicle), but overall, a "good" experience, even in the temporary lounge / trailer. More

Our experience was not at all customer focused. We had a specific vehicle in mind, and indicated that we'd be interested purchasing that same day. The salesperson was not prepared to answer quest We had a specific vehicle in mind, and indicated that we'd be interested purchasing that same day. The salesperson was not prepared to answer questions on the vehicle. When we were ready to purchase we waited for Luis, the finance manager for about an hour. When it was our time to fill out the paperwork, Luis was impatient, never even said congratulations or thank you. When he realized the paperwork would be delayed due to a "systems" issue, he just told us to come back tomorrow. Upon arriving, we again waited for Luis, after 20 minutes, he walked over and said that he was going to have Lucas "check us out". Lucas, also never said, thank you, or showed any interest that we were customers. Rather he staired at his computer and pushed items towards me to sign. The only person that actually said hello, smiled and showed any interest was a female salesperson that helped us get our keys. I don't need to be showered with thanks; I do however believe that acknowledging a customers $40K+ purchase is appreciated. More

Great service & super nice people all around. I will definitely be going back to purchase future vehicles. I will definitely be going back to purchase future vehicles. More

Was continually told the incorrect information or not being told the full information which resulted in having to come to the dealership 3 separate times for a simple lease buyout. Once finally getting t being told the full information which resulted in having to come to the dealership 3 separate times for a simple lease buyout. Once finally getting to do my lease buyout, the process took nearly 3 hours due to technology issues- however no one ever came and told me that was going on, just left to sit alone for an hour with 0 communication. I made an appointment for my buyout, however the salesman clearly had no idea I was on the calendar and was unprepared and left me to sit while he did things for other clients. I understand lease buyouts are not as important as buying a new car, however it is unacceptable to make me jump through so many unnecessary hoops and wait around for hours on end. Will never be coming back and will be telling others to avoid this place. More

Very pleased with my experience! Especially with Hector. We will do business again with him! Especially with Hector. We will do business again with him! More

It was an easy buying experience with very knowledgeable and friendly sales and financing staff. and friendly sales and financing staff. More