Luther Bloomington Hyundai

Great service. Rich was very easy to work with and answered all my questions. Thanks. Rich was very easy to work with and answered all my questions. Thanks. More

They listen well, efficient and effective communication and process, strong team from start to finish. Car runs great. and process, strong team from start to finish. Car runs great. More

Engine problem. Under warranty. 10year/100k. Gave us a loaner sedan. Had to wait a week. Arrivwd with an appointment and a loaner reserved. My wife waited two hours, Under warranty. 10year/100k. Gave us a loaner sedan. Had to wait a week. Arrivwd with an appointment and a loaner reserved. My wife waited two hours, missed work. Got the loaner sedan, which someone tried to steal, because Hyundai. Got a new loaner, a Kona, because "no one wants a Kona". After two weeks notified car was done. Went to pick it up, "opp gotta put gas in it" One hour later, "oh, sorry the starter doesn't work, we can fix it in an hour." My wife missed work again. It took an hour to tell her the car was not ready. The security fix is not ready. "Bye a Club" is their answer. No apology, car not checked out prior to returning to customer, not impressive. They stood by the warranty, but the customer service is bad and no apology. More

I had sent a request learning more about the car and Ben called me back. I came in told Ben what car I was looking at you hand me the keys I went for a ride came back said I’ll take it. He wrote me up great called me back. I came in told Ben what car I was looking at you hand me the keys I went for a ride came back said I’ll take it. He wrote me up great customer service and keep things moving. More

Had to request a Saturday appointment for a recall service, was initially advised only M-F. should have this service available as this was mot my fault service had to be performed. Customers should mo service, was initially advised only M-F. should have this service available as this was mot my fault service had to be performed. Customers should mot be inconvenienced. More

Andy was the sales consultant that helped us. He was wonderful. Really took his time to make sure the vehicle was right for me! You have such a great employee in Andy He was wonderful. Really took his time to make sure the vehicle was right for me! You have such a great employee in Andy More

The only reason for the 4 star was that I was there for over 2 hrs.....for my first time oil change and whatever else they do. In my opinion that should never happen. I probably got skipped for a "paying" over 2 hrs.....for my first time oil change and whatever else they do. In my opinion that should never happen. I probably got skipped for a "paying" customer. More

Josh was awesome, very fast and friendly. Would definitely recommend to family and friends. Good experience Would definitely recommend to family and friends. Good experience More

Great service, the issue was resolved. The hole was patched. Did not take too much time The hole was patched. Did not take too much time More

Seemless. Pulled in, checked in, sat down and before I knew it car was done and washed! Pulled in, checked in, sat down and before I knew it car was done and washed! More