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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.6
1,411 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,411 reviews

December 08, 2023

As always, Casey T (service) was great in getting me set up to bring in a new Chevy truck for service. Went smooth and was done in a timely manner. More

by harrisj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Tulenchik
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Dec 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 08, 2023

Very knowledgeable, very courteous, got me in and out in record time. He did a nice job. More

by EF.FRENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hammond
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Dec 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 08, 2023

They listened to me and spent time locating my problem. Helpful, friendly,thorough and informative.. More

by rhawk4001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
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Dec 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind words. I am very happy to hear that our team was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 07, 2023

Made an appointment for an oil change, came in got written up. Went and got a cup of coffee and within a hour I was told I was ready to go. My truck was also washed, it looked brand new. Great job by More

by WAYNERAHO
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot the gentleman name.
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Dec 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Wayne, I am glad to hear you enjoyed your recent visit to our service department. At Luther Brookdale Chevrolet we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 07, 2023

Kevin was so nice, informative, and helpful! He really made the buying process simple and put me at ease (first leased car) also my new Buick is amazing and gorgeous! Feels so good to have a new More

by morganfarrell2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kallhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Morgan, it was a pleasure to read about your leasing experience at Luther Brookdale Chevrolet. Congratulations on your new Buick! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Kevin provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; I look forward to seeing you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 07, 2023

Mahdi did a fantastic job with assisting me. He was very courteous and knowledgeable about all of my questions or concerns. More

by Zjm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving this remarkable feedback. I appreciate your comments and I am happy to hear that Mahdi was able to meet your needs. At Luther Brookdale Chevrolet, I always strive to provide the utmost in quality and customer satisfaction. I look forward to assisting you again down the road! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 07, 2023

Loved the dealership and my salesman. The truck is amazing so far. Overall I’m very satisfied. More

by Bruce.fordahl
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahdi Osman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your great review, Bruce! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 07, 2023

Poor experience. They kept adding additional costs for no reason - I feel like I was fleeced. I paid nearly $500 and my engine light is till on. Never again. More

by salweywi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanics
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Dec 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 07, 2023

They were able to see me very fast and were communicative regarding my car issues More

by fardosaee670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Miller
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Dec 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 07, 2023

Did a good job would recommend to others c v just k l y u More

by probstas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Dec 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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