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Luther Brookdale Chevrolet Buick GMC

Brooklyn Center, MN

Overview
Employees
Reviews
Vehicles
4.5
1,418 Reviews
Luther Brookdale is the #1 GM volume dealership in the State. We have more GM inventory than anyone and we are the #1 Certified Pre-Owned dealer in MN. We specialize in guest service. Call, Chat or stop buy today and experience our difference plus get the Luther Advantage with every purchase Including Gas discounts on every gallon! Check us out today located on 694 & Brooklyn Blvd
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6701 Brooklyn Blvd.

Brooklyn Center, MN

55429

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Showing 1,418 reviews

September 11, 2023

Orlando post, this guy is the best went back for my second car , it took me longer to choose , then paperwork, great guy to work with!! More

by maurompls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Post
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Sep 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a great experience! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 11, 2023

We will never go back this location, because we ordered sunroof parts and they were told it was part of warranty and they came back when we supposedly to pickup the car after they argued between them just More

by NASRO30021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember name
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Sep 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 11, 2023

Friendly crew and price was good. Wait time was a little high, but service center seemed busy. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Johnson
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Sep 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind rating about our service department, Chris. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 11, 2023

The service was done within the quoted amount of time. The staff were friendly and professional. More

by vstrub44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Yepez, Y Ngyuen
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Sep 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 11, 2023

I like your dealership. That's why I keep returning service as good customer service as good. More

by dougthomas43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember who I dealt with.
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Sep 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 11, 2023

Quick and easy! They answered all my questions and took time to make sure I knew about how to operate everything More

by hotdish972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 11, 2023

He was great to work with, listened, and very kind. The car is a great vehicle and he is a good salesman! More

by Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Zagal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 10, 2023

Alberto was great. Answered all my questions, and was very polite. I bought a new car and it all went smoothly. I would definitely shop there again. I am very happy wit More

by meghanson58
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alberto Zagal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 10, 2023

Bunch of liars work here. Casey the service writer wrote up my receipt wrong so I was denied in the lawsuit for oil consumption. At 36,000 miles my rear seal blew out. I don’t More

by Itsmecrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey service writer…..Alan tech……
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Sep 14, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Sep 30, 2023 -

Itsmecrash responded

Another 15 days and nothing. Not a lot compared to the years you made me wait for nothing

September 10, 2023

Excellant customer service. Joe and Dave were great. Provided details of what would take place for the service. More

by BOBWARGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Sep 12, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Luther Brookdale Chevrolet for your vehicle needs. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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