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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews
Call Service Center (612) 326-3850

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

Sort by
December 07, 2023

Made an appointment for an oil change, came in got written up. Went and got a cup of coffee and within a hour I was told I was ready to go. My truck was also washed, it looked brand new. Great job by More

by WAYNERAHO
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot the gentleman name.
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Dec 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Wayne, I am glad to hear you enjoyed your recent visit to our service department. At Luther Brookdale Chevrolet we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 06, 2023

Excellent service as usual and always professional and courteous . I won't go anywhere else. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Sharon, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 06, 2023

I was completely satisfied with my recent service. Nicklaus VanDeusen and everyone I came in contact with at Luther Brookdale Chevrolet Buick GMC was knowledgeable, accommodating and Friendly. More

by VICKI_L_SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicklaus VanDeusen
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hello Vicki, and thank you for your kind words! Nicklaus is a great asset and I am glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 05, 2023

Made a morning appointment to get a check engine light addressed. Didn't get to it the entire day and had to go back again the next day. They did shuttle me to work both days free of charge More

by jeff.mckee
Recommend Dealer
Yes
Employees Worked With
Casie
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your great review, Jeff. We do appreciate your patience for the extended wait that you encountered while our team worked on your vehicle. We strive to provide excellent customer service, and I'm glad that we were able to assist you in getting to work while we had your car in our service center. Please let us know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 05, 2023

Easy to work with and did the work that was asked to do No complaints More

by Briles03
Recommend Dealer
Yes
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Dec 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 05, 2023

Was there for service was asked if i wanted a car wash and i did not get one when i answered yes when i left there was nobody around to ask More

by theresa_robison
Recommend Dealer
Yes
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving this review, Theresa. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact me so we can further discuss your visit. I look forward to speaking with you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 05, 2023

Service was good. Service was good, I had to wait a couple extra hrs for my truck, however I didn't mind. Zachary was very helpful and the overall experience was good. More

by mishelblas6
Recommend Dealer
Yes
Employees Worked With
Zachary Miller
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Luther Brookdale Chevrolet special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 05, 2023

Precise. Quality service. Friendly Tech. Great communication Philip is a top notch service advisor. Very thorough More

by Asartwell94
Recommend Dealer
Yes
Employees Worked With
Philip
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 05, 2023

Joe was great, very knowledgeable. He made the experience very enjoyable. We will come back again More

by gibb0033
Recommend Dealer
Yes
Employees Worked With
Tiffani Jorgenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Pogodzinski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Stager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for the great feedback! I'm very happy that Joe was there to give you the customer service I know you deserve! Thank you and I look forward to seeing you again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Helpful
December 05, 2023

Great service department! What I like most is, they don’t fix it if it isn’t broke More

by seven3751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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