Luther Brookdale Chrysler Jeep Dodge RAM

I've been buying from this dealership for several years. Every time I do, Jordan keeps getting better. I swear he can read my mind. He always knows exactly what I want and need. And he always helps me get t Every time I do, Jordan keeps getting better. I swear he can read my mind. He always knows exactly what I want and need. And he always helps me get the best bang for my buck. Wouldn't ever work with anyone else. Thank you! More

From first contact to test drive to signing the purchase agreement we had a good experience and are happy with our new vehicle. agreement we had a good experience and are happy with our new vehicle. More

Quick and easy. Friendly staff. Great experience and would recommend others to go there - thank you ! Friendly staff. Great experience and would recommend others to go there - thank you ! More

This was the only dealership that returned my calls, answered my concerns promptly, and was assigned to a marvelous salesperson. answered my concerns promptly, and was assigned to a marvelous salesperson. More

Best customer service ever. King and Freddie go out if they’re way to make sure I get into the vehicle I want. Freddie Brown makes sure I don’t get into something over my head j King and Freddie go out if they’re way to make sure I get into the vehicle I want. Freddie Brown makes sure I don’t get into something over my head just because I want it. King, my sales guy , is truly the best. He calls to make sure everything’s good and always answers when I have crazy questions. I also love the diversity of all the employees who are also genuinely friendly not just in hopes of getting a sale. This speaks volumes to the ownership and management. More

I was disappointed with the finance company as he would not listen to me. I wanted a particular financial institution with the interest rate quoted. He continued to look at other institutions; thus dropped not listen to me. I wanted a particular financial institution with the interest rate quoted. He continued to look at other institutions; thus dropped my credit score 18 points More

Jordan Lorence and Freddie were amazing and a joy to work with. The process was smooth and they got me in and out in my new Jeep. Please go see them! with. The process was smooth and they got me in and out in my new Jeep. Please go see them! More

Best experience I’ve had purchasing a vehicle from a dealership. The service was amazing and they kept in touch with me after the purchase. dealership. The service was amazing and they kept in touch with me after the purchase. More

They need to understand the meaning of customer service. I waited for 2+ hours when my loan had already been approved by my bank but Andre insisted that I do it his way. He told me that banks don't unders I waited for 2+ hours when my loan had already been approved by my bank but Andre insisted that I do it his way. He told me that banks don't understand car loans and that's all that car dealerships do. Pretty sure banks know and understand car loans! While I waited for 2+ hours, I was not offered a beverage or anything. I was very sick and just wanted to go home. Was sent home with less than 1/4 tank of gas. The wiper blades on front and back were never checked to see if they were in good condition. I also called Mike and left him a couple of messages to return my call and never did. I finally asked the receptionist to connect me to him directly. When I finally got to speak to him on the phone, he had never even checked to see I had called or listened to my voicemail. If he hadn't listened to mine, who else did he not listen to voicemails or return calls. After finally being able to speak with Mike, I finally felt heard. He fixed my wipers and put in a full tank of gas along with putting in a service order to fix my heated steering wheel. But it shouldn't have taken that long. Those things should've been done right away. That is what good customer service is. More

Mariana was very communicative and detailed. Highly recommended. They are very professional and honest and very transparent. Highly recommended. They are very professional and honest and very transparent. More