Luther Brookdale Volkswagen

Great experience. Knowledgeable staff. Good inventory. Clean facilities. Willing to work with me to find my car. Knowledgeable staff. Good inventory. Clean facilities. Willing to work with me to find my car. More

Downsizing from a large loaded SUV that had it all and being quite indecisive in general. Sale rep Andrea assisted in making my decision easy by simply asking me what the Volkswagen model I was looking to being quite indecisive in general. Sale rep Andrea assisted in making my decision easy by simply asking me what the Volkswagen model I was looking to purchase didn’t have. My reply, “No ambient lighting” and well problem solved she pointed out the model that had it all. Very pleased with my purchase! Highly recommend requesting sales rep Andrea for your next new purchase! She was very informative and made my buying experience positively memorable and even fun!! More

It was the best car buying experience I've ever had! Will recommend to my family and friends! Will recommend to my family and friends! More

The guys at Brookdale Volkswagen always take great care of my car and keep it going! of my car and keep it going! More

Good service except my oil change and tire rotation took longer than expected. It appeared that my car was ready, but my service manager wasn’t available, so I asked another service manager to help me out. longer than expected. It appeared that my car was ready, but my service manager wasn’t available, so I asked another service manager to help me out. He got the paperwork and my car ready to go. More

Good service fast and goof fast and good fast and good fast and good fast and good fast and good fast and good More

Check in check out process is quick and easy, prices of services and parts are told upfront which makes it easier for customer to decide. services and parts are told upfront which makes it easier for customer to decide. More

Adrien was amazing to work with! Very knowledgeable about the cars and features they have! He worked hard to get me what I wanted and needed! 10/10 would recommend Very knowledgeable about the cars and features they have! He worked hard to get me what I wanted and needed! 10/10 would recommend More

Stephanie was very patient and respectful. She answered all our questions, and helped us to buy a car, I would recommend her to anyone She answered all our questions, and helped us to buy a car, I would recommend her to anyone More

I had purchased a used car, and paid for the middle warranty package that included the under car protection coating. The first time I was scheduled, no one showed up or contacted me. I tried to conta warranty package that included the under car protection coating. The first time I was scheduled, no one showed up or contacted me. I tried to contact Boune for at least two weeks with no return calls. My second appt, I learned that the place does not come at 9am as expected. So I coordinated dropping my car off myself. Seems like there is a disconnect between Luther Volkswagen and the place in Hopkins that does the work. It was an attempt at white glove service that, failed to end up that way. Glad that process is over 6 weeks after I purchased my car! More