
Luther Burnsville Volkswagen
Burnsville, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,671 reviews
I found Linda Radue to be very helpful in selecting my new VW When I arr. to pick up the vehicle Linda spent alot of time showing me all the features I found this to be a great exp Also Sandy Fuller in Se new VW When I arr. to pick up the vehicle Linda spent alot of time showing me all the features I found this to be a great exp Also Sandy Fuller in Service has always been very helpful I would not hesitate to recommend this dealership and the people I have dealt with More
I have worked with Sandy in service for over five years so she set a pretty high rating to follow. When I contacted Sandy for a new vehicle, she referred me to Linda Radue. From the start, Linda was knowle so she set a pretty high rating to follow. When I contacted Sandy for a new vehicle, she referred me to Linda Radue. From the start, Linda was knowledgable about the vehicle I was looking for. I hadn't purchased a new vehicle in many years and was not sure if I should remain with a VW or move on to another company. I shared this with Linda, and told her I was going to check out another dealer and would touch base with her later. I was gone for less than 40 minutes. The dealer "up the road" didn't feel like home. I felt cornered from the second I walked in. Pushy sales people were certainly not what I was used to, and quite frankly I wanted no part of. Cosmetically, the other dealer was lacking the posh and tidy look and feel I got from Burnsville VW. From this point, I knew I didn't need to look any further than where I had already been. Burnsville Volkswagen had been my home for service for many years, and when you have a good relationship like that I knew I shouldn't let them go. Thank you to all who helped make this purchase go smoothly! I would refer anyone who's looking for a vehicle to Burnsville VW! Sincerely, Cara Valdez More
Linda breaks every stereotype when it comes to car sales people. Such a wonderful, nice, and easy-going person. She is a true professional. Thanks! people. Such a wonderful, nice, and easy-going person. She is a true professional. Thanks! More
This is an excellant dealer and about as good as they come. All VW dealers are notorious for being expensive when it comes to service so I can't single out Luther and, after all, I knew this before I bou come. All VW dealers are notorious for being expensive when it comes to service so I can't single out Luther and, after all, I knew this before I bought the car. $75 for an oil change is probably a good indicator of what other services will cost me in the future.My service agent was the most polite and eager to please as I have evr encountered in my 45 years of bringing my cars to dealers. It was my 3rd time dealing with him and each time he fully dedicated his attention to me until he was certain I was satisfied with his performance and the transaction. More
I purchased a new Routan from Jared as he was by far the most friendly and knowledgeable salesman I have ever had the pleasure of dealing with. I visited other Volkswagen dealers in the metro area and once most friendly and knowledgeable salesman I have ever had the pleasure of dealing with. I visited other Volkswagen dealers in the metro area and once I met Jared I knew I was dealing with an honest individual. He was able to give me the details on several cars and answered all my questions without having to use the "let me go check with the manager" jargon. I appreciated his candor to the point where when it came time to purchase another new car, the new Beetle, I purchased it from Jared. He knows his cars inside and out, he isn't pushy, and truly appreciates the customer. I will contact him in the future as I plan on purchasing another VW, probably a CC or Toureg in the spring, or maybe a used car earlier. Overall, the dealership experience was great, no stress, a coffee and snacks bar where you can sit and relax while your car is being serviced or prior to closing a deal. I am definitely a repeat customer and I have no intention of shopping around as I know I will get an honest price the first time I ask and will not have to spend time and money (gas) looking elsewhere. I am truly pleased to be able to write a review that I feel represents not only the quality of the dealership but the commitment and honesty of the salesman, Jared. More
With a new job requiring additional space for carrying the tools of the trade, we made a pilgramage to Burnsville VW to see what they had available. We assumed we'd get the most value for our current VW the tools of the trade, we made a pilgramage to Burnsville VW to see what they had available. We assumed we'd get the most value for our current VW trade returning to the dealer and salesman we purchased from. Our initial focus was on leasing a new vehicle, which eventually turned into purchasing a used one. Throughout the process, Jared Frantz was extremely communicative to my girlfriend and I, yet we never felt the slightest sense of pressure to make an emotional decision. He spent a fair amount of time describing the differences between the cars we were considering, ran the numbers to provide a variety of payment options, and ensured that we had a happy buying experience. Is Burnsville VW the least expensive VW dealer in town? Do they have the best selection? I'm unsure, but what I am sure is that we've always been treated great by Jared and his team and that they've worked hard the earn our trust. They respect that today's buyer is armed with more knowledge in the past and work with you to get what you want for the price you are comfortable paying. The paperwork process was efficient and fair, and by working their network were able to come up with some great financing. This is the third VW we've bought from Jared in the past three years and certainly not the last. More
Ann is such a pleasure to work with. She's always looking out for the customer and provides up front and honest feedback. I definately recommend using Ann for any future services with VW. looking out for the customer and provides up front and honest feedback. I definately recommend using Ann for any future services with VW. More
We have been a VW customer for the last 15 years, with Luther VW for the last 5. Their Service staff is very friendly. Whether your waiting for your car, need a loaner or dropping it off to come back. The Luther VW for the last 5. Their Service staff is very friendly. Whether your waiting for your car, need a loaner or dropping it off to come back. They don't make you wait any longer than you have to. More
I am a repeat customer of Luther Burnsville Volkswagen. I have been leasing my vehicles there for many years. Recently I had the pleasure of working with Linda Radue. Linda is friendly and very knowledable have been leasing my vehicles there for many years. Recently I had the pleasure of working with Linda Radue. Linda is friendly and very knowledable about the many vehicles she has to offer and made my leasing of a new Tiguan Rline very easy. After a short time at the dealership, Linda found a perfect Tiguan for me with all the options I wanted. She made the leasing process simple. I would highly recommend Linda in the future to anyone who is looking for a new vehicle. More
Hayden did a nice job. Always available to answer Hayden did a nice job. Always available to answer questions provide helpful information about the Routan we purchased. Very patient. There wa Hayden did a nice job. Always available to answer questions provide helpful information about the Routan we purchased. Very patient. There was no pressure, he showed exactly what I wanted. Nice job! More