3,317 Reviews of Luther Family Buick GMC - Service Center
The service is outstanding. I had hoped and planned to stay for the time of the oil change but they were behind so gave me a courtesy ride back to work. I appreciated their informing me of the delay in stay for the time of the oil change but they were behind so gave me a courtesy ride back to work. I appreciated their informing me of the delay in their schedule but this has happened more than once and I’d like to have what is planned be what happens. More
Hands down the best place for service. Efficient friendly and great prices. I have purchased my tires here for years and great prices. I have purchased my tires here for years More
Staff does a fantastic job. They always manage to take care of my service needs. care of my service needs. More
Service department kept me informed on my vehicle that was in for repair and they even washed it was in for repair and they even washed it More
Kevin Lindgren is outstanding service advisor. He took the time to answer my questions, and explained in detail my concerns. We are very pleased with Luther Family Buick GMC, Fargo the time to answer my questions, and explained in detail my concerns. We are very pleased with Luther Family Buick GMC, Fargo More
Poor explained what was going on with the truck and they talked to me like I didn't know what I was talking about and all they kept saying is that's normal and the truck has never done that before we spend talked to me like I didn't know what I was talking about and all they kept saying is that's normal and the truck has never done that before we spend between 8-10 hrs a day driving on the road so we should know what is normal and what is not We bought the truck new got it to the shop only to find out they cut the block heater cord off because of a recall ( called the dealership and they didn't even know about it ) so we took the truck out and had some one install a new block heater in it the dealership called said the truck was done and they did the recall call on block heater when I asked him adout it he said they cut off the cord and GMC will send out new block heater when they get the heater figured out the truck is almost 3 years old still no recall and also now we can't even use the block heater we paid for and put in not to impressed at all good thing my spell check works otherwise it would not be nice Like the truck but like always service SUCKS More
Everyone was great but I didn't get a call when the driver was on his way to pick me up. The person instead honked the horn in my driveway and then called me when I didn't immediately come outside. driver was on his way to pick me up. The person instead honked the horn in my driveway and then called me when I didn't immediately come outside. More
They did a great job the staff was nice to work with and they gave me the answers I was looking for they gave me the answers I was looking for More
Robin and his team are the best. They always find a way to fit me in quickly. Best service group I have ever experienced. to fit me in quickly. Best service group I have ever experienced. More
I brought my care in due to a noise I was hearing when I started by vehicle. The Service Department was great, even though they could not hear the noise after checking it over and starting my vehicle sever started by vehicle. The Service Department was great, even though they could not hear the noise after checking it over and starting my vehicle several times. I was somewhat embarrassed but they assured me that this happens more than I would think. They told me to keep track of when I heard it again and kept a record of my bringing in. Very friendly and professional. More