Back

Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

Sort by
November 15, 2021

Great service, and hospitality. Lisa was amazing to us and went above and beyond to make sure we were taken care of. More

by CHRISTIANARCHIBOLDRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
Nov 17, 2021 -

Luther Family Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 14, 2021

Excellent service and parts department very knowledgeable and informative and they don't over sell what you don't need I appreciate that.. More

by buddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton
Nov 16, 2021 -

Luther Family Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 13, 2021

Great service and price. Shop does an amazing job on making repairs. Love the customer lounge while you wait. More

by Rsaner615
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Luther Family Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 13, 2021

Very pleased with the time frame and help I received after a problem happened from a previous fix More

by Jaimem58102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Luther Family Buick GMC responded

Thank you for the five-star rating and review! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 12, 2021

They were able to get me an oil change, 4 new tires and an alignment all on my day off! The courtesy vehicle was a lifesaver since my vehicle took most of the day, so I was able to still spend the day at h More

by eilssaashypkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Sunderland
Nov 15, 2021 -

Luther Family Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 12, 2021

Very pleased with the service and fast turnaround. I really enjoy the text notifications for appt reminder and completed work. More

by MIZIMNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 12, 2021

Great customer service. Robin in the service dept. was wonderful. I appreciated that the work was under warranty. More

by Barbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Luther Family Buick GMC responded

Hello, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our service technicians do for Luther Family Buick GMC and our customers. Hope to see you again soon! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 11, 2021

Brought my vehicle in to get roof leak looked at.. the next day still have the leak. I wouldn't recommend to get your vehicle look at there. Ask for a call back and we played phone tag for a few days. St More

by Secrandall09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul McDonald
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
Nov 11, 2021 -

Secrandall09 responded

Was disappointed in the quality of work since my vehicle still has the issue I brought it in for except on the driver dide now.

November 11, 2021

Great customer service with quick turn around time. Comfortable lounge to wait for vehicle during service. More

by JUSTINBOHAN83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Luther Family Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 11, 2021

Passing through on the way to MSP; my brother in law suggested we take the truck to Luther due to loss of power and engine noise randomly occurring as I drove 3 hours. Took it in the next morning & Rob More

by Grace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Luther Family Buick GMC responded

Grace, thank you for your kind words about Robin and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

...
128
...