3,317 Reviews of Luther Family Buick GMC - Service Center
Great service, and hospitality. Lisa was amazing to us and went above and beyond to make sure we were taken care of. and went above and beyond to make sure we were taken care of. More
Excellent service and parts department very knowledgeable and informative and they don't over sell what you don't need I appreciate that.. and informative and they don't over sell what you don't need I appreciate that.. More
Great service and price. Shop does an amazing job on making repairs. Love the customer lounge while you wait. making repairs. Love the customer lounge while you wait. More
Very pleased with the time frame and help I received after a problem happened from a previous fix after a problem happened from a previous fix More
They were able to get me an oil change, 4 new tires and an alignment all on my day off! The courtesy vehicle was a lifesaver since my vehicle took most of the day, so I was able to still spend the day at h an alignment all on my day off! The courtesy vehicle was a lifesaver since my vehicle took most of the day, so I was able to still spend the day at home getting things done instead of waiting at the dealership: More
Very pleased with the service and fast turnaround. I really enjoy the text notifications for appt reminder and completed work. really enjoy the text notifications for appt reminder and completed work. More
Great customer service. Robin in the service dept. was wonderful. I appreciated that the work was under warranty. wonderful. I appreciated that the work was under warranty. More
Brought my vehicle in to get roof leak looked at.. the next day still have the leak. I wouldn't recommend to get your vehicle look at there. Ask for a call back and we played phone tag for a few days. St next day still have the leak. I wouldn't recommend to get your vehicle look at there. Ask for a call back and we played phone tag for a few days. Still weeks later still not fixed. Very unhappy for what I paid for the repair and nothing was resolved. More
Great customer service with quick turn around time. Comfortable lounge to wait for vehicle during service. Comfortable lounge to wait for vehicle during service. More
Passing through on the way to MSP; my brother in law suggested we take the truck to Luther due to loss of power and engine noise randomly occurring as I drove 3 hours. Took it in the next morning & Rob suggested we take the truck to Luther due to loss of power and engine noise randomly occurring as I drove 3 hours. Took it in the next morning & Robin greeted us. He took the info and just as we were finishing the shop man that would take it for a drive came up to the desk! Robin introduced us- and I’m so sorry i can’t recall his name; but I provided a video of the noise and the gauges fluctuating. They were courteous and asked great questions that I could understand relating to the vehicle. I informed them a push rod had been replaced under warranty the week prior. The shop foreman that took it for a drive-20 plus minute-was not hearing any problems but assured me that nothing checked out on their monitor of the engine either. I took the vehicle on to MSP. No problems that stopped my trip but the noise occurred two more times. Never has there been dash alerts: no engine light or flashing on dash monitoring the vehicle. High regards for these men and the respect I was given, along with assurance, to continue my trip! Highly recommend this team at the Luther dealership!!! More