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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,316 Reviews

3,316 Reviews of Luther Family Buick GMC - Service Center

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September 28, 2021

Robin was very helpful in trying to determine the trouble. He kept ;me informed of the work being done More

by bbenson7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 28, 2021

WAS AND IS AWESOME AS USUAL. ROBIN TOLD ME WHAT THE PROBLEM WAS AND ALONG WITH THE TECH WHO WORKED ON THINGS, GOT THINGS DONE IN A TIMELY MANNER. More

by JOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Luther Family Buick GMC responded

Joe, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 27, 2021

I have been there about 6 times since my purchase. Each time my appointment was on time, friendly, asked me specific questions about my visit, and most of all treated me with respect to my some times ridic More

by Cynthia K Worth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bloomquist, Andrew
Sep 28, 2021 -

Luther Family Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 27, 2021

robin provided very good service. he picked up my vehicle and completed the recall in a timely order..well done!! More

by jerryv0
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Luther Family Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Robin was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 27, 2021

The employees at the front desk and in the service department are always courteous and take the time to answer any concerns I may have about my vehicle. More

by hartmanruby46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 26, 2021

Great service. Professional team and impressed with the whole experience. Would highly recommend this dealership. More

by LYNSEY_JO98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 26, 2021

Great communication with top notch customer service. Ben the courtesy driver, Robb my service tech and the assistant service manager who checked me in were great to work with. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
Sep 27, 2021 -

Luther Family Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 25, 2021

I was on a cross country road trip & needed a oil change end of the day on Friday & they fit me in. Top notch service! More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew & oil tech
Sep 27, 2021 -

Luther Family Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 25, 2021

I was treated very nice the coffee was excellent and the snacks was also The car wash was very appreciated More

by COUNTRYSALES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Luther Family Buick GMC responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 25, 2021

Excellent customer service. Good service for my vehicle. Helpful- always answer my questions and are honest with me More

by JULIEBLEHM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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