Luther Family Buick GMC - Service Center

Friendly intake. Comfortable waiting area. Finished when I was told it would be done. Efficient payment and check-out process. Car wash was a nice touch. I was told it would be done. Efficient payment and check-out process. Car wash was a nice touch. More

Great service checked for warranties which were covered from a repair two years ago. Appreciate the call telling me previous repairs were covered under the warranty from a repair two years ago. Appreciate the call telling me previous repairs were covered under the warranty More

Totally accommodating. Had me back on the road in no time. Thanks so much for your professionalism and speedy effort. Will definitely look at purchasing our next vehicle with Luther GMC. time. Thanks so much for your professionalism and speedy effort. Will definitely look at purchasing our next vehicle with Luther GMC. More

Looks like it is working good now after having to bring it in twice for same issue. It was good of you all to lend us a car while you worked on it! it in twice for same issue. It was good of you all to lend us a car while you worked on it! More

Service writer Robin took my service needed info always good job. Patrick checked me in, new Service writer I believe did a good job. Now to the actual service work, oil change, fuel filter change not sur good job. Patrick checked me in, new Service writer I believe did a good job. Now to the actual service work, oil change, fuel filter change not sure who tech was? Had to being my truck back Into check in bay for #1 and this happens EVERY TIME when whichever tech tops off the DEF Fluid they NEVER clean up the mess even though in CAPS on service request it states please clean up after. The crystalized DEF is all over. Unacceptable and ultimately creats issues with DEF system. #2 again Everytime I have brought my vehicle in the window sticker for the next oil change is never correct, wrong type oil, wrong mileage for next oil change. How can this not be corrected? Plus last oil change old sticker was on floor in my truck! #3 Fuel Filter not reset on DIC. This I didn't catch until on the road, which meant I had to return. #4 Grease rag left in my console. So with all this I had to wait longer when went to pick up my pickup and then had to return! More

They were very quick and friendly. They made me feel like they wanted my business. I will be going back for my next service. Thank you. they wanted my business. I will be going back for my next service. Thank you. More

The rate is way too high and the service technician took to long to diagnose the problem and the service adviser should have checked with the warranty provider so as to find out all that they cover!!!! to long to diagnose the problem and the service adviser should have checked with the warranty provider so as to find out all that they cover!!!! More

Did not check tire pressure or reset low pressure sensor. Still had low tires when picked up, though all were checked off on receipt. Had to go somewherr else to have tire pressures checked and filled. Still had low tires when picked up, though all were checked off on receipt. Had to go somewherr else to have tire pressures checked and filled. More

The service associate that I deal with is great and the primary reason why I still take my pickup to your service center. The actual service completed on pick up has been sub par. primary reason why I still take my pickup to your service center. The actual service completed on pick up has been sub par. More

Excellent staff and service. I loved how I was kept informed of the progress of my vehicle. And also, when I was advised my vehicle would take a few more hours, I was offered a vehicle for my use inst informed of the progress of my vehicle. And also, when I was advised my vehicle would take a few more hours, I was offered a vehicle for my use instead of having to wait there. More