Luther Family Buick GMC - Service Center

After rotation of tires they did not check air pressure. When i came in for service work I had 2 tires low at 31 lbs. When I left I checked and they were still at 31 lbs. NOT GOOD. When i came in for service work I had 2 tires low at 31 lbs. When I left I checked and they were still at 31 lbs. NOT GOOD. More

This dealership communicates with its customers clearly and in a timely manner. I trust Robin’s suggestions. Their waiting area, if I decide to use it, ranks above average by offering many options, in addi and in a timely manner. I trust Robin’s suggestions. Their waiting area, if I decide to use it, ranks above average by offering many options, in addition to its cleanliness. More

The mechanic located a problem with my GMC Yukon tires. He/she advised me to have the tires replaced. I purchased the mew ones from Luther GMC. He/she advised me to have the tires replaced. I purchased the mew ones from Luther GMC. More

Called to explain everything not just sending a list of items. Was able to look into warranty if anything was covered and provided loaner vehicle. Thank you items. Was able to look into warranty if anything was covered and provided loaner vehicle. Thank you More

Robin/Robyn is always excellent and does a very fine job as he listens to his customers and goes out of his way to help! It is the staff that make Luther strong. I also want to compliment Jim Jermstad who as he listens to his customers and goes out of his way to help! It is the staff that make Luther strong. I also want to compliment Jim Jermstad who also works so hard to satisfy his customers and meet their needs. I appreciate Robyn and Jim and I am grateful to Luther for having such stellar staff! More

They great customer service to get the vehicle in for repair. Good communication during the process on how the repair was going and what it needed for parts. repair. Good communication during the process on how the repair was going and what it needed for parts. More

Prompt service appointment, vehicle in exactly as scheduled, problems corrected, accurate service estimate, comfortable customer waiting area and a freshly washed vehicle at the end. What more could scheduled, problems corrected, accurate service estimate, comfortable customer waiting area and a freshly washed vehicle at the end. What more could you ask for? More

Everything went smooth dropped the car off the night before for a 7:15 appointment. They called and told me the rear brakes were also bad fixed them both and was done at 12 before for a 7:15 appointment. They called and told me the rear brakes were also bad fixed them both and was done at 12 More

I got there they took it back right away worked on it for 2 hours and they kept me in the know so it was great 2 hours and they kept me in the know so it was great More

Your staff is very professional. They explained what they were going to do. My suv was ready when they said it would be. Top notch service!! they were going to do. My suv was ready when they said it would be. Top notch service!! More