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Luther Family Buick GMC - Service Center

Fargo, ND

4.7
3,317 Reviews

3,317 Reviews of Luther Family Buick GMC - Service Center

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May 19, 2021

I inspected the repair and noticed the plug in wire below the throttle body plastic duct was not plugged into the connector and PVC valve hose was missing and not correctly replaced as a OEM PART. 2 errors More

by mndlsdsf2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Luther Family Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 19, 2021

Very fast service when I brought my car in for service. Employees were friendly and courteous. Enjoyed having coffee and a snack while I waited. More

by jogorman871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Tyson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Luther Family Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 18, 2021

Fast and Friendly Service. Addressed other findings Fast and Friendly Service. Addressed other findings during vehicle inspection. Asked if I would like my car washed. I enjoyed the texting feature fo More

by STK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Luther Family Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 17, 2021

Great service as always in the service Dept. Paul and the techs do a great job!!! I don’t take my gmc any other place but Luther for service. More

by jonrwhiting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Luther Family Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 16, 2021

Excellent service and very nice people to work with! Very pleased with our purchase and the friendliness of the staff and how helpful they were! More

by Momof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Kasson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Luther Family Buick GMC responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 16, 2021

Thanks for the great service don’t ask for more words ya ya ya ya ya ya ya ya ya ya ya ya ya ya More

by Lblilie
Recommend Dealer
Yes
Employees Worked With
May 19, 2021 -

Luther Family Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 16, 2021

We have a GMC Envoy and when we moved from Breckenridge MN to Moorhead MN we decided to take our vehicle to Luther Family GMC in Fargo ND for service. We are satisfied. More

by judy.rossman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

judy.rossman responded

Ok

May 15, 2021

Wonderful service from entering to driving away. Thank you for always making it an easy process to service my vehicle. You are truly the best. More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 15, 2021

The service department is very clean and professional. Quick service and even a car wash afterwards. They took care of my issues quickly and with no issues. More

by BJFREDERICK88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gorby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Emmerich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Luther Family Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

May 15, 2021

I always have a great service experience at Luther GMC. The service writers are helpful and thorough with accurate cost and time estimates. The customer waiting area is a clean, comfortable spot to wait. M More

by Lonbaken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 19, 2021 -

Luther Family Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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